A customer centric professional with extensive and comprehensive business experience in the management of client relations, customer service and technical services arenas.Successful in environments with rapid growth and changing business requirements. Exceptionally well organized; able to motivate staff to reach highest potential. Strong ability to obtain results and implement necessary initiatives for inspired client service team performance. Over 15 years senior leadership experience with team development, creating policies and procedures and supporting both internal and external clients. Strong communication and relationship development skills.Organized and methodical approach to problem solving.Ability to inspire employees to learn, grow and expand their skill set.Diverse industry experience in healthcare, software development, IT outsourcing, retail and support services.Solid planning and project implementation experience.
Listed skills include Outsourcing, Managed Services, Vendor Management, Integration, and 32 others.