Why do our customers choose to work with me?In one sentence: They have reached the limits of what they can do in Excel or Google Sheets. 1. They need truly flexible and customizable software.Spreadsheets capture words and numbers well enough, but what if you need to add other kinds of data to tickets? How do you quickly share those with the customer? How do you keep track of 10K pieces of information that look virtually identical? Our software provides a highly customizable, searchable and organizable interface with all of the virtues of spreadsheets and none of the drawbacks. 2. They struggle to find meaning from their data.Spreadsheets are great when your business is small. Seeing one ticket is no problem. But when you have 100, or 500, or 1,000 tickets how do you see important trends? How do you sort it? Our visualization tools allow users to see at a glance important trends, patterns and insights that are crucial to good C suite decisions, but impossible if you are stuck in Excel Hell. 3. They waste too much time on errors and uncertainty and need greater employee accountability.Is this information correct? When was it last updated? Who changed it? The more people working in the same spreadsheet, the higher the uncertainty and opportunity for errors. Our structure eliminates that uncertainty. 4. They need data automation/ integration.As ticket volume increases so does the busy work and data entry. Adding a couple of tickets per day to your accounting software isn’t a big deal, but what happens when you need to add dozens of charges per day? What happens when you multiple that across the whole organization? With scale comes clarity as to your inefficiency.5. They need offline computer access.What happens when your work site has no internet or cell phone access? Does your business stop? Does the need for tech just magically disappear? Of course not! Our Android and iOS apps come with offline capabilities.6. They can’t/ don’t want to hire a CTO (Chief Technical Officer)or a CIO (Chief Information Officer) but they need the role filled. Most labor/logistics intensive service professional are busy people that do not build databases nor worry about software on a daily basis. Their options are to hire a tech guy who doesn’t understand the industry and needs.