I located, documented, reproduced bugs, and provided gameplay feedback to ensure the highest quality game was produced.

My job responsibilities include bug hunting, reporting, and documentation.

I worked on a game project as the primary engineer. I was responsible for developing the architecture, the user interface, most of the code, and maintaining the source code for the project. It was created using Unity, written in C#, and was developed to be cross platform using WebGL.

I take incoming tickets, research the issue, and then call the customer back for an excellent support experience!

I work over chat to help user's troubleshoot issues with Microsoft Office, share fixes with my team, and communicate improvements that could be made to client.This involves troubleshooting Microsoft Office issues on MacOS and Windows involving installation issues, application functionality loss, and common questions on features of the application suite.

I helped customers over the phone as part of an outsourced support desk. I was required to fix the problem or route the ticket to the appropriate support team in under 8 minutes.I used troubleshooting, research, and clear documentation to ensure a proper solution was reached and to catalog any remedies that fixed the issue, or inform the next level team of what was attempted so that the next level team knew where to focus their troubleshooting.

I enthusiastically took orders, quickly served ice cream dishes, and helped maintain the cleanliness of the front of the store.