Business Analyst
CurrentI specialize in leading implementations of our in-house software platform, ICyte, specifically our contract and pricing management module. This software provides a streamlined system for storing chargeback and rebate contracts for pharmaceutical manufacturers and for validating and adjudicating incoming claims. Although I specialize in leading just one of our many software solutions, I am deeply involved cross-silos with other departments, and spend much of my time ensuring there are no gaps between modules.I also work closely with our product development team to ensure we are continuing to make progress towards SaaS readiness and delivering on our promise of outstanding MS operations. I achieve this through bug reporting, rigorous testing, and thorough requirement documentation that enables our development team to quickly work towards solutions.Externally, clients know me as their main point-of-contact for any chargeback or rebate related questions or concerns during migration and implementation projects. I lead conversations daily to ensure that work is delivered on time and accurately.