• Investigating and providing solutions to technical problems.• Perform/verify daily backup• Track/monitor system performance and activity• Apply OS upgrades and service packs• Server Hardware and software deployment • Ensuring systems and data are secure.• Document System Configuration Changes

• Supervise Network installation (Cabling)• Liaising with Telecoms Sub-contractor for VSAT installation integration with LAN WAN systems via fiber +cat5 cable• Built Server Racks at various sites• Provide Help desk support to all users• Troubleshooting Network problems• Remote Technical Support using pcAnywhere• Systems Management insight manager• E-mail management exchange 5.5• Hardware and software deployment using ghost image to built workstation and servers• UPS power management in remote environment• Updating appropriate documentation and electronic systems when changes are made.• Installing new equipment and software where and when required.• Investigating and providing solutions to technical problems.• Performing routine preventive maintenance on I.T. equipment.• Setting up user accounts in order to provide access to data/applications on the• NT4.0 Client/Server platforms.• Ensuring data is backed up on a daily basis, tapes are stored securely and data recovered when necessary.• Ensuring systems and data are secure.• Assisting with software/hardware upgrades to the I.T. systems.

Accountant Assistant• Time sheet and billing summary for ABB/PIL and TCN personnel• Accrual R&R calculation for personnel going on leave• Verification of invoices (Purchase order, Field purchase order, Material received, invoice).• Getting approval for payments.• Issuing checks for Suppliers.• Updating bank book, FilingCamp Manager Assistant • Supervise all Camp maintenance• Camp housekeeping• Personnel Arrival and Departure

• Monthly statistics report editing• Follow-up of subcontractors payment as per the contracts stipulations• Developed the board’s payment data base and coordinated between the regional agencies for monthly reports editing.• Set up the accountancy department software “Visual Compta Technosoft”• Administration of the database• Updating appropriate documentation and electronic systems when changes are made.• Installing new equipment and software where and when required.• Investigating and providing solutions to technical problems.• Performing routine preventive maintenance on I.T. equipment.• Setting up user accounts in order to provide access to data/applications on the NT4.0 Client/Server platforms.• Ensuring data is backed up on a daily basis, tapes are stored securely and data recovered when necessary.• Ensuring systems and data are secure.• Assisting with software/hardware upgrades to the I.T. systems.

• Participated in the technical kick-off meeting on behalf of Sahara airlines booking system “ saber American airlines in London• Member of the design team of the LAN/wan network of the company (40 locations)• Supervised and administrated the company’s network• Underwent training on aeronautical software at IFR France in Toulouse- France• KEOPS: flight cost management and scheduling software• AMASIS: Aircraft maintenance follow up software• RAMSIS: Marketing software (invoicing tasks, air tickets..)• Follow up of SITATEX invoicing: attended SITA (Société International de Transport Aérien) International seminar on the SITATEX invoicing system in November 1999 in Tunisia• Telecommunication invoice cost follow up• Administration of NT and OS/400 servers

• Developed software for budget follow up; editing monthly budget consumption reports• co-editor of personnel salary payrolls• Computing and data processing purchasing consultant• Maintenance of data processing equipment (software &Hardware)