Brahmananda Sahoo Email and Phone Number

Hotel General Manager

. Leadership, team synergy, maketing.·         I have demonstrated my ability in strategic planning, developing and implementing programs and operations toward achievement of the hotel's mission, goals and objectives.·         Strong ability to organize priorities and available resources to serve multiple concurrent projects simultaneously.·         Consistently contributed my leadership skills in a corporate setting, while managing the creative process, motivating and empowering team members and fine-tuning Food & Beverage operation plans.·         Applied analytical skills to perform needs assessments, evaluate current projects, and initiate changes or make adjustments to current systems to improve operations.·         A proficient manager and a profit-minded leader peppered with an eclectic perspective.Besides attaining formal education, I have always looked to broadening my horizon by keeping myself proficient with subjects that fit very well with my career interests, education and experience. This helps me enjoy the challenges of any new environment.Since my experience, education & expertise, align to your requirements so closely, I would appreciate the opportunity for a personal interview to discuss how I could add value to your organization. Looking forward to hearing from you in the near future.Appreciate your time & considiretionPh: +91 9938428901

• Sincere and diligent Hospitality Management Professional with 10 years in food & beverage service, restaurant operations, production, costing, and customer satisfaction• worked as , Restaurant manager - F&B Service (Dept).• Deft in streamlining Hotel/Restaurant Operations while serving as a catalyst for growth & expansion, quickly restoring forward momentum & generating revenue.• Strong background in Food and Beverages Operations, Public Relations, Business Development, General Administration, Quality & HACCP Standards and managing food budgets with an eye on cost and stock control.• Extensive experience in managing restaurants, banquets, outdoor catering, menu development, cost management, sales, team management and service delivery.• Demonstrated professional excellence in managing multifunctional domains including-business promotion, client relations management, housekeeping, engineering, front office operations, food & beverages and training delivery.• Customer focused; successful in building relationships with key decision makers, seizing control of critical problem areas and delivering on customer commitments.• Highly adept at multi-tasking on several projects, resolving conflicts, mentoring team members and possess excellent decision making ability.• Enriched with the latest trends and techniques and a wide range of skill in Quality Initiatives, Critical Thinking, Troubleshooting, Problem Analysis and Resolution

• Sincere and diligent Hospitality Management Professional with 8+ years in food & beverage service, restaurant operations, production, costing, and customer satisfaction• worked as , Restaurant manager - F&B Service (Dept).• Deft in streamlining Hotel/Restaurant Operations while serving as a catalyst for growth & expansion, quickly restoring forward momentum & generating revenue.• Strong background in Food and Beverages Operations, Public Relations, Business Development, General Administration, Quality & HACCP Standards and managing food budgets with an eye on cost and stock control.• Extensive experience in managing restaurants, banquets, outdoor catering, menu development, cost management, sales, team management and service delivery.• Demonstrated professional excellence in managing multifunctional domains including-business promotion, client relations management, housekeeping, engineering, front office operations, food & beverages and training delivery.• Customer focused; successful in building relationships with key decision makers, seizing control of critical problem areas and delivering on customer commitments.• Highly adept at multi-tasking on several projects, resolving conflicts, mentoring team members and possess excellent decision making ability.• Enriched with the latest trends and techniques and a wide range of skill in Quality Initiatives, Critical Thinking, Troubleshooting, Problem Analysis and Resolution

Managed day to day operations, systematic control of operations and minimization of wastage to ensure smooth running of operation. Improved menu selection and introduced professional service delivery• Spearheaded efforts across managing Food & Beverages and handling operations and played a key role in recipe / menu development based on guest trends / preferences & seasonal considerations• Implemented strategic plans to enhance service quality standards & implementing strict measures in customer care procedures to optimize guest satisfaction & retention; judiciously managing food court services.• Responsible for training, evaluating and scheduling the staff as per the requirement and specifications and motivating, disciplining, directing, and supervising the work of the team members.• Involved in the preparation of the actual revenue versus budgeted, cost and APC analysis reports, attended and participated in all required meetings on a continual basis• Assisted in purchase, inventory and control of all the equipments required, assessed the appearance, attitude, and degree of professionalism of the team members

• Ensured procedures are being followed & standards are maintained,secure & oversee all events that have alcohol and accountable for supervising food and beverage to guests seated at the bar as per order• Scheduled, hired & trained front of house (wait and bar) staff as necessary. Assisted in developing customer relations, handled requests, comments and complaints• Anticipated the guest and ensured guest satisfaction, and played key role model as captain assisting junior team members• Managed F&B Service in the coffee shop, speciality restaurant & bar and hygiene, illumination and equipment maintenance of the outlet, and cross sold products to customers contributing in revenue• Managed crew briefing for team members and assigned task in captain’s absence and maintained good customer contacts with all the guest• Provided accurate information to the billing clerk with respect to event changes, bar inventories and guest counts. Made recommendations concerning the improvement of quality and service of catered events• Ensured the correct set-ups are completed for the outlet and ensure the cleanliness of the section area• Efficiently manage Crisis situations, provide feasible and innovative solutions to manage the situations, developed plan to maintain a clean and neat work environment at all times

Greets all guests with enthusiasm and friendliness.Serves food & beverages in an appropriate manner consistent with company standards. Answers guest questions about food, beverages,Taking care of all the Beverage InventoryDevelops relationships with guests.Provides the highest level of service in accordance to Bling’s standards.Making suggestions during taking order.Making innovative cocktails and entertaining the guest by work flair BARTENDING