Brahmrita Seth Email & Phone Number

Pune, Mh, In

Pune, Mh, In

India

Gurgaon, India

• Delivered project needs on time and within the agreed acceptance criteria in a hybrid methodology environment as they attempted to transition to an Agile Methodology• Created Efficiency and SLA Metrics using Jira at the Organisational level.• Ensure that all projects are delivered on time, within the scope, and within budget.• Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.• Organised and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Stand-ups, Sprint Check-In, Sprint Review & Retrospective.• Acted as a stakeholder by providing the operational requirements and feedback to the product team and thereby reducing the department’s overhead and improving the process.• Coordinate internal resources, vendors, and the client for the flawless execution of projects.• Restructured various department processes to consolidate resources and yielded an increased output per time.• Testing the new automated process introduced by the Product Team and providing feedback for improvements.• Coordinated with systems partners to finalise designs and formalise requirements Utilised Story. Sizing and Planning Poker techniques as needed based on the length of the backlog and priorities

Noida Area, India

Provide L1 Support on VitalQIP IP Management DNS & DHCP tool in multiple platforms.Involved in administration of DNS, DHCP servers & IP Management using VitalQIP in multiple platform.Research, resolve, and respond to customer questions and call-back in a timely manner, in accordance with established standards, policies, procedures and SLA's.Create SOPs for various workflows in the project to ease information transition.