Braian Rivera

Braian Rivera Email and Phone Number

Quality Assurance Specialist sa Alorica
Braian Rivera's Location
Angono, Calabarzon, Philippines, Philippines
About Braian Rivera

Braian Rivera is a Quality Assurance Specialist sa Alorica.

Braian Rivera's Current Company Details

Quality Assurance Specialist sa Alorica
Braian Rivera Work Experience Details
  • Alorica
    Quality Assurance Specialist
    Alorica Aug 2015 - May 2024
    Philippines
    Evaluation of Calls Transcription of Commentaries Coaching of AgentsTraining of Agents on Quality GuidelinesCalibration Calls with Operations Management teamCalibration Calls with Clients
    View
  • Kata Philippines
    Quality Assurance Auditor
    Kata Philippines Nov 2014 - Jul 2015
    Philippines
    Checking Inventory of Stocks in Physical Stores in Luzon & VisayasChecking Sales of Physical Stores in Luzon & VisayasIn-charge of Ingress and Egress of Physical Stores
  • Owtel Phils Inc
    Collections Quality Officer
    Owtel Phils Inc Mar 2009 - Oct 2014
    Philippines
    Evaluation of CallsTraining of AgentsCalibration Calls with Team LeadersProcessing of Card Payments
    View
  • Owtel Phils Inc
    Sales Team Lead
    Owtel Phils Inc Feb 2007 - Feb 2009
    Philippines
    Manage a team of 15 sales agentsMonitoring of team KPIsOne-on-One coaching with team membersPrepares team performance reportsConducts meeting with upper management
    View
  • Owtel Phils Inc
    Sales Representative
    Owtel Phils Inc Jan 2005 - Jan 2007
    Philippines
    Conducts out-bound calls to United States customers offering IDD service
    View
  • Telelink Marketing Services
    Telemarketer
    Telelink Marketing Services Feb 2002 - Dec 2005
    Philippines
    Telelink is one of the authorized service provider of Standard Chartered Bank Credit CardConducts out-bound calls to offer credit card

Braian Rivera Education Details

Frequently Asked Questions about Braian Rivera

What is Braian Rivera's role at the current company?

Braian Rivera's current role is Quality Assurance Specialist sa Alorica.

What schools did Braian Rivera attend?

Braian Rivera attended San Sebastian College - Recoletos De Manila.

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