Brian Alley Email & Phone Number

Albany, New York Metropolitan Area

As a software engineering leader, my role centers around supporting existing platforms and product suites, as well as building greenfield products. I’ve managed multiple teams, small (4-6) to large (15-20), with a wide range of experience and skillsets, across multiple technical platforms with varying levels of business criticality.In this role, I.

Albany, New York Area

As a software engineering leader, my role centers around supporting existing platforms and product suites, as well as building greenfield products. I’ve managed multiple teams, small (4-6) to large (15-20), with a wide range of experience and skillsets, across multiple technical platforms with varying levels of business criticality.My main accomplishments.

Albany, New York Area

In this role, my key responsibilities were to oversee the team responsible for the collective health of CommerceHub's multiple production and non-prod application environments.Main Accomplishments:- Led the team resource allocation between daily tasks, improvement projects, and production incidents- Owned project timelines, scope and delivery- Improved our.

Albany, New York Area

As an Operations Engineer, I was responsible for implementing tooling and processes to successfully administer and oversee multiple CommerceHub production application environments. Main Accomplishments:- Quantified and led ongoing collaboration efforts to improve monitoring, application and system health and availability for our core platform.- Led the.

During my time as a support representative, I learned a great deal about how to communicate with external and internal stakeholders. I split my time between emails and phone calls, and really got to know the partners on the network, along with the issues they faced. I gained a great perspective about how we operated as a company and how we could better.

In this role, I worked on a team that provided tier 2 support for point-of-sales systems in Transworld’s FYE, Strawberries and Coconuts retail stores. I learned a lot about team communications and supporting daily workflows in a professional, technical support-based environment.

Bachelor'S Degree, Information Technology

Dean's List, Spring 2005

Associate'S Degree, Liberal Arts - Individual Studies