Bramanti Dwi Kurniawan Email & Phone Number

Jakarta

Handling “Dana Syariah”, a refinancing product with motorcycle BPKB as collateralManage and control all network activities in order to achieve the set targets, by:- Monitor, support, and evaluate Direct Sales Activities in order to get New Customer.- Ensure the manpower is fulfilled appropriately, along with its development and evaluation.- Providing promotion and campaign budget, and controlling their use.Manage existing customer database to increase Repeat Order ratio, by:- Conceptualize the customer journey, by designing a good program at every stage of its journey.- Create internal campaign program to further motivate team on approaching the existing customers- Collaborate with Credit team to create more flexible products (pricing & process) especially for good existing customers.

Indonesia

The addition of “development” means required to be more creative in expanding business to further increase income. We build the new insurance system that is simple and efficient, expand the insurance products selling channel through Telesales and Mobile Apps, and exploring the others fee based from non-Insurance Products.

Greater Jakarta Area, Indonesia

Had the responsibility to raise the additional income from selling insurance products attached to the financing products, by developing the existing products and creating the new insurance products. Negotiation skill with Insurance Company is highly needed here to find the best Insurance Products, both in terms of price and benefits

Greater Jakarta Area, Indonesia

Had a more strategic work by continuing develop the existing product to increase sales. Create the standalone Insurance Products, that is sold to non financing customers through offline agent, online channel (mobile apps & website), and telesales channel

Indonesia

Had a responsibility to review the products performance (Sales, Claim, Customers Complaint, SLA, etc) by providing regular reports and updates, support the preparation of development or new product launch by defining the end to end process and procedure.

Indonesia

As a Service Quality Analyst, I hold the responsibility to always create improvements in business process to improve the quality of service to customers, especially for MV insurance business. Additionally, I also as a lead auditor for implementing Quality Management System ISO 9001:2008

Indonesia

Still in the stage of training program. Working on several improvement projects. My first project was to create a marketing program in Surabaya Branch. In my second project, I was placed in the operation section, create an anti fraud program in Workshop Management