Branislav Jovicic Email & Phone Number

Dubai, United Arab Emirates

• Passionate about leveraging companies on their path to Digital Transformation, Optimization of Process and improvement of Customer Experience, within Luxury & Fashion Retail, FMCG, Supply Chain, Logistics and Oil & Gas.
• Realigned strategic partnerships, through contract re-negotiation that led to significant cost reduction.
• Transformed the organization to embrace decision making based on analytics, data, information and research. As a result, customers’ offers are based on customer segmentation & profitability using sophisticated.
• Improved the interest margin by 35% by focusing the sales strategy, introduction of new products, and portfolio segmentation towards higher income products offered to the right segments.
• Very aggressive approach towards Business Development that includes start-up business or developing new markets or taking market share from competition.
• Preparation of marketing initiatives and campaigns to present and enhance the company’s image and reputation to attract and secure new clients and businesses

Miami, Florida, United States

• Preparation of business proposals for potential clients, stakeholders and suppliers to ensure pre-qualification criteria are met, thereby improving the company potential
• Business Development Strategy prepared and conducted through improvement and creation of business relationship with current and prospective clients.
• Responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope.
• Anticipated and provided best ways to avoid delay or roadblock to launch
• Managed 4 business projects simultaneously, with resource constraint and prioritization
• Track milestones and progress, identifying variances from plan and ensuring mitigating actions are agreed and in place.

Serbia

• Developing an in-depth knowledge of the entire range of electronic-banking solutions
• Planning and managing the complete relationship between a bank and the most important corporate clients, together with other teams involved
• Working together with senior management and marketing department to develop overall sales strategy for new business opportunities on key accounts
• Taking the key role in negotiations with the largest corporate clients concerning the electronic banking corporate solutions and full involvement in implementation, senior management and financial executives training.
• Responsible for achieving almost 70% of all corporate transactions via e-channels collaborating with E-banking department, within less than 4 years (started from 27%)
• Attending meetings, conferences and seminars as required to promote e-banking products

Serbia

• Identification, isolation and resolution of issues regarding e-banking solutions reported by the corporate customers and providing technical and logical support to end users
• Monitoring, maintaining and troubleshooting corporate and retail e-channels systems on daily basis for both in-house and external solutions. (“SOGe Home-bank”, “SOGe-banking”, “Halcom”, “Sogecash-net”)
• Providing support to departments responsible for direct development in the logistic part of the e-channels projects
• Maintaining high security level by conducting all required procedures at all timesSupport the functions of each department according to the needs of the work, such as: data collection, writing report and coordination.
• Installations on client’s site and deployment of corporate e-banking solutions, training of financial executives and other software users while maintaining the highest level of customer relationship
• Developing instructions and training of key account managers and colleagues from branches network regarding e-banking solutions

Serbia

• Responsible for managing existing client relationships, formulating and implementing the advice
• Providing services to private clients – opening and managing all types of accounts, loan applications, and disbursement, checks operations, permanent communication with clients in order to satisfy their business needs
• Contribute to team sales results by listening and spotting opportunities to offer
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
• Understand & resolve Client concerns, where possible, at first point of contactKey Achievements:
• Training on duties for branch manager after only 3 months of service.

Master'S Degree, Electronic Bussines, 4.0

Computer Engineering Major, Bachelor Degree, Information Technology

Management Associate'S Degree, Business Administration And Management, General