• Assist in inbound and outbound operations. • PIT Certified: Forklift, EPJ, Order picker, Reach, and Scrubber. • Cross trained in all areas. • Complete daily assignments with safety and efficiency in mind. • Maintain teamwork mindset.

• Achieve performance standards in the following categories: likely to shop again, customer experience satisfaction, associate satisfaction, conformance, survey take rate, and after call work. • Provide updates on delivery status, through carrier sites and contact with fulfillment centers. • Reschedule deliveries. • Set up service calls for installations or issues with appliances. • Contact vendors for replacement unit or parts. • Assist customers with placing orders and finding… Show more • Achieve performance standards in the following categories: likely to shop again, customer experience satisfaction, associate satisfaction, conformance, survey take rate, and after call work. • Provide updates on delivery status, through carrier sites and contact with fulfillment centers. • Reschedule deliveries. • Set up service calls for installations or issues with appliances. • Contact vendors for replacement unit or parts. • Assist customers with placing orders and finding suitable products to accommodate the needs of customers. • Continuous customer satisfaction through service and markdowns when required. • Help troubleshoot technical and billing issues. • Answer product questions. • Handle initial insurance form when customers experience damage to their home. • Document interactions in Salesforce in detail and with accuracy to the situation. Show less

• Quality and Compliance inspection • Use of electric tire trimmer to trim tires to specifications place by the employer. • Scan anomalies (abnormalities) into cadios system for accurate tracking. • Identify defects in the product to determine whether the item needs to be pulled from the line. • Pass quality and compliance test yearly to maintain certification. • Report quality issues to the appropriate department to have them resolved. Ensure that the inspection line is… Show more • Quality and Compliance inspection • Use of electric tire trimmer to trim tires to specifications place by the employer. • Scan anomalies (abnormalities) into cadios system for accurate tracking. • Identify defects in the product to determine whether the item needs to be pulled from the line. • Pass quality and compliance test yearly to maintain certification. • Report quality issues to the appropriate department to have them resolved. Ensure that the inspection line is properly moving with no delays. • If there are delays respond promptly. • Comply with quality policies on Original Equipment products which was more strict than standard products. Show less

• Use oracle cloud as well as Blue Yonder warehouse management system webpages as a part of daily operations. • Support daily operations through replenishments, receiving, shipping, or picking product depending on daily needs. • Inspect inbound shipments for damages. If there were damages isolate the product and report in oracle and on the Bill of Lading paperwork • Lift truck trainer and operator: clamp, standup, center rider, pallet rider, reach lift, and cherry picker. •… Show more • Use oracle cloud as well as Blue Yonder warehouse management system webpages as a part of daily operations. • Support daily operations through replenishments, receiving, shipping, or picking product depending on daily needs. • Inspect inbound shipments for damages. If there were damages isolate the product and report in oracle and on the Bill of Lading paperwork • Lift truck trainer and operator: clamp, standup, center rider, pallet rider, reach lift, and cherry picker. • Schedule inbound deliveries according to the inbound schedule for the day and ensure that the day is not overbooked beyond the day's capacity. • Reschedule inbound deliveries that did not show up according to their scheduled time. • Communicate with carriers and dispatchers to determine the delivery arrival time. • Upon the shipments arrival, designate them to the appropriate door for unloading. • Maintain receiving paperwork for each delivery and file accordingly by date. Show less