Brandi Gentry, Bsn, Rn Email and Phone Number
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I am dedicated to advancing healthcare by ensuring that patients not only have equitable access to their medications but also receive thorough training in their effective use. My passion for education drives me to empower patients with a deep understanding of their health conditions and the underlying scientific principles of their treatments. In recent years, I have focused on a critical area of need—training patients and their families on the use of medication administration devices, which has become increasingly essential in today’s healthcare landscape.With nearly 20 years of diverse nursing experience, I have cultivated a comprehensive skill set that encompasses risk management, quality assurance, and accreditation processes. My background in nurse education enables me to effectively communicate complex concepts, while my experience in bedside care and telephonic nursing allows me to connect with patients on a personal level. This unique blend of expertise positions me as a strong advocate for informed patient care, ensuring that individuals feel empowered in their treatment journeys and equipped to navigate the complexities of the healthcare system with confidence.
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Clinical Quality AnalystValeris™Longview, Tx, Us
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Manager, Risk Management & AccreditationCencora May 2017 - Nov 2024- Co-led annual Business Continuity tabletop exercises that included real-world scenarios, achieving a consistent 100% participation rate. - Managed the Privacy Operations team for Patient Services and TheraCom Pharmacy, utilizing NAVEX to report privacy incidents. Created a tracking system to identify areas of high risk and implemented coaching techniques for team members who were out of compliance. - Oversaw the training, maintenance, and renewal tracking for over 400 Registered Nurses requiring licensure in all 50 states and Washington D.C., as well as for more than 250 Pharmacists and Pharmacy Technicians. - Improved the critical compliance score by implementing a new training process focused on HIPAA awareness and privacy education, ensuring the company maintains a compliance standard of 95%.- Chaired the Clinical Operations Quality Management Committee and reported quarterly on non-compliance with SLAs. Reviewed customer complaints and feedback, as well as emergent and dangerous situations, along with updates and progress on two Quality Improvement Projects (QIPs) in progress: Aux Code Usage and Critical Compliance scores. -
Manager Of Business Compliance | Risk Management & AccreditationAmerisourcebergen Mar 2022 - Oct 2022Houston, Texas, United StatesOversee Nurse and Pharmacy Licensure, Accreditation, Remote Work, Business Continuity and Pilgrim Document Management. -
Rn Quality Assurance ManagerAmerisourcebergen May 2020 - Mar 2022Frisco, Texas, United States- Oversaw 26 RN Quality Analysts and 15 Reimbursement Quality Analysts supporting multiple clients- Assisted in the achievement of the 2020 URAC Accreditation- Trained over 200 field nurses on the injection process during the COVID-19 pandemic. Created the exam, which received client approval for credentialing sign-off- Enhanced operations by analyzing data to identify training gaps and boost performance- Advanced quality assurance by implementing SOPs, job aids and work instructions that aligned with clinical operations.- Drove quality improvements by collaborating with clinical and commercial operations.
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Registered Nurse Quality AnalystAmerisourcebergen May 2017 - May 2020Frisco, Texas, United States- Lead RN Quality Analyst for multiple clients. - Enhanced clinical accuracy through comprehensive call monitoring, case file reviews, and the creation of dashboards for SLA and data analysis reporting.- Ensured compliance with Service Level Agreements (SLAs) by generating reports from Avaya CMS Supervisor, SQL, and Business Objects that highlighted non-compliance issues and analyzed call trends.- mplemented a three-month pilot Virtual Injection Training (VIT) program for the client, achieving a 100% satisfaction score after two months. This success led to a request for a two-person VIT full-time equivalent (FTE) team. Designed the CRM reporting system and created SOPs, job aids, and work instructions to ensure the program's success.
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Director Of Quality, Education & Employee HealthNobilis Health Corp. Aug 2015 - Apr 2017Plano, Texas- Improved care quality by leading over six committees focused on policy, safety, and DNV accreditation. - Enhanced staff engagement as Chair of the Social Committee, fostering team cohesion and morale. - Strengthened clinical standards through the Nurse Advisory Board, contributing to developing best practice protocols. - Improved patient safety by implementing DNV Accreditation standards, significantly reducing risk factors. Created and led a two-day Skills Fair and Knowledge Assessment with over a 95% attendance rate.- Promoted compliance by managing the quality council, ensuring smooth policy adherence, and successfully achieving DNV accreditation. -
Registered NurseFirst Texas Hospital Aug 2015 - Oct 2015Carrollton, Texas• Ensured optimal patient flow by coordinating bed availability across ICU and ER.• Reduced admission delays by managing patient transitions in a 40-bed facility.• Improved patient safety by monitoring high-acuity units, including ICU and Telemetry.• Boosted care response times by supervising and reallocating RN staff as needed.• Enhanced patient outcomes by supporting clinical teams in Medical/Surgical units.
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Telephone Triage NurseAetna Jun 2015 - Aug 2015Plano, Texas• Improved patient outcomes by educating NT 24 Call Center RN team on care protocols• Reduced work-related injuries by training Worker's Comp RN on preventive strategies• Enhanced virtual care delivery by developing targeted training for telehealth platforms• Increased patient satisfaction by coaching RNs on effective remote communication skills• Streamlined case management by creating protocols for telehealth documentation -
Registered Nurse, House SupervisorVictory Medical Center Aug 2013 - Jul 2015Mckinney, Texas, United States• Enhanced patient outcomes by coordinating interdisciplinary teams in post-surgical care• Optimized staffing efficiency by assessing unit needs and reallocating resources as needed• Boosted community engagement by leading McKinney Relay for Life and Social Committee
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Registered NurseBaylor Medical Center At Frisco Aug 2011 - Feb 2014Frisco, Texas, United States• Enhanced patient outcomes by leading ICU team in post-surgical care, stepdown, and ER support.• Strengthened care quality by actively contributing to the Nurse Advisory Board and Peer Review Committee.• Improved ICU operations by coordinating across 40-bed PSU to streamline patient flow and support.
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Registered NurseLongview Regional Medical Center Aug 2007 - Dec 2011Longview, Texas, United States• Achieved swift recovery rates by optimizing patient care in a 220-bed med-surg unit• Improved patient outcomes by coordinating care in IMC and SICU, reducing readmission rates• Enhanced post-op recovery by managing surgical stepdown cases, ensuring protocol compliance• Enhanced pediatric care by monitoring vital signs, reducing readmissions.• Improved patient recovery in Med-Surg by managing post-op care for 7-10 patients daily• Minimized ICU transfer rates by closely monitoring surgical stepdown patients' progress.
Brandi Gentry, Bsn, Rn Skills
Brandi Gentry, Bsn, Rn Education Details
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Registered Nursing/Registered Nurse -
Licensed Practical/Vocational Nurse Training
Frequently Asked Questions about Brandi Gentry, Bsn, Rn
What company does Brandi Gentry, Bsn, Rn work for?
Brandi Gentry, Bsn, Rn works for Valeris™
What is Brandi Gentry, Bsn, Rn's role at the current company?
Brandi Gentry, Bsn, Rn's current role is Clinical Quality Analyst.
What is Brandi Gentry, Bsn, Rn's email address?
Brandi Gentry, Bsn, Rn's email address is br****@****oup.com
What is Brandi Gentry, Bsn, Rn's direct phone number?
Brandi Gentry, Bsn, Rn's direct phone number is (713) 355*****
What schools did Brandi Gentry, Bsn, Rn attend?
Brandi Gentry, Bsn, Rn attended The University Of Texas At Arlington, Kilgore College, Northeast Texas Community College.
What are some of Brandi Gentry, Bsn, Rn's interests?
Brandi Gentry, Bsn, Rn has interest in Science And Technology, Education, Animal Welfare, Health.
What skills is Brandi Gentry, Bsn, Rn known for?
Brandi Gentry, Bsn, Rn has skills like Charge Nurse, Orthopedic, Telemetry, Icu, Gastroenterology, Mental Health, Emergency Medicine, General Surgery, Urology, Gynecology, Bariatrics, Psychiatric Care.
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