(a Buyer's Edge Platform company)At Food and Supply Source I look to partner with For-profit, nonprofit, and social/human service organizations. Everything from Child Care, Head Start, Elderly Care, Therapeutic Schools, and Recovery & Rehabilitation Centers can benefit from working with Food and Supply Source. We are driven to help you spend your dollars on what matters most: your mission and direct service activities.

Director of Sales Strategy & Operations charged with leading key strategies, performance management, and customer retention activities for the Region. • Direct and oversee analysts and managers.• Serve as the main driver for deploying center-led programs and leading campaigns to achieve goals for new acquisitions, lost customers, and market penetration.• Monitor and report regional market share gains, and lead discussions on progress, KPIs, and dashboards to keep stakeholders informed and ensure execution.• Establish and implement strategies to maximize growth based on NPD Data and major opportunities for market share expansion.• Work across departments to support process improvements, enhance profitability, and optimize sales outcomes (e.g., AR, Shrink, Returns, Aged & Obsolete inventory).• Partner with cross-functional leaders to effectively launch new initiatives.• Analyze data insights to provide team feedback and set priorities.• Plan and organize regional and customer events, including food shows.• Coordinate monthly sales meetings and training.• Plan and execute monthly sales blitz activities, and design, launch, and execute regional sales promotions.• Assess customer engagement through survey programs and assign necessary actions for resolution. • Utilize reporting and analytics to track progress, drive adoption, and standardize KPIs for evaluating success.

• Recruited as Director of Business Resources charged with overseeing the development and execution of strategic business initiatives to enhance SYSCO's operational efficiency and profitability. • Led a team of business analysts and resource managers, drove process improvements, and promoted a culture of continuous improvement within the organization.• Managed a team of 10 sales and marketing professionals, driving positive sales and growth by supporting the sales team, developing District Managers, and training over 125 Sales Consultants.• Evaluated customer engagement through specific programs, assigning necessary actions to the appropriate departments.• Acted as the primary liaison to corporate during process optimization and new process launches, coordinating training and collaboration with all stakeholders.• Developed marketing strategies for the fiscal Annual Operating Plan and managed departmental expenses.• Increased annual sales post-customer reviews by implementing standard expectations and utilizing Salesforce CRM for team selling and activity planning, resulting in sales growth of 9.8% in 2018, 12% in 2019, and 8% in 2020.• Achieved year-over-year growth in specialist categories, surpassing annual goals through consistent coaching, with notable increases in Seafood, Hispanic, Chemicals, and Produce segments.• Put in place a specialist role for Chem/Bev and Non-foods in 2020, achieving a sales growth of 12.93%.• Served as the primary contact for brokers, key manufacturer representatives, and specialty consultants, deploying them to the most profitable opportunities.• Implemented numerous critical plans and processes during disaster recovery efforts following a tornado in March 2020.• Acted as interim Regional Sales Manager during the tornado recovery and COVID-19 pandemic, supporting four District Sales Managers.

• Led the product merchandising team in developing and executing strategies that drove sales, profitability, and customer satisfaction. The division covers Georgia, East Tennessee, and Birmingham Alabama. • In charge of product assortment, pricing, vendor relationships, and promotional activities.• Directed the Local Fresh Buyer in Atlanta, focusing on fresh product assortment, inventory, and logistics.• Guided the Merchandising team on inventory and supply needs, using KPIs to support sales initiatives.• Developed strategies for the fresh buyer, regional merchandisers, and supply chain teams to boost profitable sales while reducing liquidation risks.• Reduced shrinkage and optimized product slots through SKU Rationalization projects and weekly improvement meetings with Operations and Sales teams.• Led a Product Advisory Committee (PAC) to review and launch new items, conducting monthly content sessions and calls.• Created product training programs for the Division and 125 sales team members.• Implemented case accountability processes to enhance product specialists' development and effectiveness.• Supported the planning and execution of Food Shows and divisional meetings, collaborating with the corporate Campaign and Events Specialist on floor plans, vendors, product lines, and themes.

• Directed and oversaw a team comprising 6 District Managers, 6 Lead Sales and Service Managers, and 1 New Market Development Specialist. • Oversaw a division with 58 retail and wholesale stores, generating over $400 million in annual sales.• Managed divisional marketing budget, and created the annual operating sales plan for the division.• Recognized for boosting new customer enrollment by 8% and maintaining secret shop scores consistently above target, achieving an overall rating of 98%.• Collaborated on strategic projects for the business unit representing the division to ensure achievement of long-range plans, and the annual operating plan. • Presided over the divisions' marketing spending to develop programs that determined the allocation of the investment strategies and resources used to build brand awareness.• Led sales, and marketing execution to ensure achievement of new store sales plan within the first quarter of opening.• Key contributor in launching an E-Commerce project that included the integration of previous customer order systems for a seamless customer experience.

Provided field leadership support to multiple stores and management teams within the District. Coordinated sales activity and efforts to maximize sales performance for the District. Acquired new business, through account calls with an additional eye on the penetration of existing accounts, and lost sale opportunities for continued growth. Developed strong working relationships with brokers, company partners and industry peers for sales performance through integrated strategies and activities.

Assisted in the management of all aspects of store operations including customer service, selection, training and coaching of Sales Associates. Accountable for the store’s financial performance through the managing of sales and service initiatives for GFS Marketplace Division Stores.

Assisted in the management of all aspects of store operations including customer service, selection, training and coaching of Sales Associates. Accountable to drive the store’s financial performance by managing the execution of all merchandising and inventory management processes and standards for GFS Marketplace Division Stores.