Brandi De Silva Email & Phone Number

Talcott, Wv, Us

Peterstown, West Virginia, United States

Remained self-directed, motivated, and accountable for personal actions.Took actions necessary to accomplish academic goals.Navigated new technology, utilized available resources, and set realistic expectations.

Peterstown, West Virginia, United States

Interacted with members via inbound calls to answer inquiries and to provide assistance.Documented activity in member accounts in an accurate manner and ensured confidentiality.Entered member account data and communicated in a clear and concise manner.Identified member needs, provided resolutions to problems, and followed established procedures.Assisted members with health insurance claims, prescription quotes, and making premium payments.Ensured strict adherence to security and confidentiality guidelines as outlined in HIPAA.

Lewisburg, West Virginia, United States

Served as initial point of contact, greeted patients, and maintained a warm and welcoming atmosphere.Entered patient demographic information into computer and verified insurance coverage.Handled inbound and outbound calls, scheduled appointments, gathered necessary documents, and collected payments.

Lewisburg, West Virginia, United States

Assisted with activities of daily living-mobility, personal hygiene, and feeding.Documented services provided, patient condition, and changes in patient behavior.Provided in-home personal care services, and maintained a safe, secure, and healthy environment.Respected and safeguarded patient's privacy.

Peterstown, West Virginia, United States

Provided encouragement, support, and access to activities that enable the development of skills.Developed, managed, and maintained a budget effectively.Coordinated and facilitated medical care, meals, and educational and social activities.

Dunn, North Carolina, United States

Handled incoming and outgoing telephone calls, generated reports, and maintained files.Managed gerenral administrative activities to ensure efficient day to day operations of the office.Priortized and managed workload to meed deadlines and provided professional customer services.Processed auto insurance contracts, late notices, and cancellations.