Directs executive support and administrative management for J1 Manpower and Personnel Directorate comprised of 75 civilian and military personnel. Monitors directorate personnel actions ensuring timely execution of taskings. Coordinates with unified commands, DoD organizations and Congressional Liaisons. Plans and executes daily leadership office schedules, travel and logistical requirements. Performs Sharepoint Management duties. Coordinates with Combatant Command J1 Directors, Theater Special Operations Command J1 Directors, Joint Staff, and Military Service Commands. US Special Operations Command J1 Manpower and Personnel representative to Office of the Secretary of Defense, Joint Staff, and other US Government agencies

US Special Operations Command’s (USSOCOM) principle advisor on personnel management, information services, and personnel policy for 69K joint service forces. Commands staff of 13 officer, enlisted and civilians supporting 1000 active duty, guard and reserve personnel services. Develops and implements USSOCOM Enterprise-wide personnel assignment policies to support US national interests. Expedites USSOCOM Commanders ‘Expand Global SOF Network’ vision to USSOCOM, Joint Special Operation Command, National Capital Region, and Theater Special Operations Command Senior Leaders.

Manages Emergency Action Plans and Command and Control Operations for 33 B-1 planes, 28 C-130J planes, and $14B in DoD assets impacting 12K personnel. Directs and coordinates critical Command and Control for 40 Wing Agencies, Chairman of the Joint Chiefs of Staff and AF Major Command Levels. Leads and mentors 18 Airmen. Execute agent and advisor to the 7 Bomb Wing Commander for all Operational reporting, Emergency Action protocols and the Readiness Reporting program. Orchestrates crisis and contingency plans and support agreements with Wing, Joint Services, local and state organizations.

Leads 4 sections comprised of 144 military, civilians and contractors supporting base fitness, lodging, food and club services. Responsible for morale, health and welfare of over 14K Dyess AFB military, DoD civilians, retirees and dependents. Provides oversight and management for $3.4M food, club, linen exchange, fitness service contracts and $32M in facility assets. Develops, maintains and executes yearly $1.5M appropriated and $227K non-appropriated funds budgets and planning.

Leads executive staff team. Installation command interface with 3-star Space and Missile System Center (SMC) Commander, 7 Wings, 4 Groups and 5 Squadron Commanders. Advises 6 Air Base Wing commander on programs, personnel and installation issues per SMC and 6 ABW tactical and strategic priorities. Provides direction to 31 executive officers across SMC on installation command taskings and issues. Interacts daily with flag-level staff at AF Major Command, Headquarters Air Force, Officer of the Secretary of Defense, other military services, industry and Congressional staff.

Supervises 2 NCOs, Oversees training, qualifications and certification program for 22 network controllers assigned to the AF Network Operations Center. Supervises creation of lesson plans and measures mission areas and standards for qualification and evaluation criteria. Oversees delivery and maintenance of training and change management processes for crew operations. Develops, evaluates and adjusts training plans to meet needs and establishes performance standards that certify crew personnel skills, knowledge and proficiency. Responsible for the development, coordination and facilitation of the crew duty training program, Plans, organized and schedules initial and refresher training to ensure ops crew personnel qualified to defend the AF Global Information Grid. Trains and mentors operations crew trainers. Implements Operational Security Management for the AF Network Operations and Security Center.

Selectively manned position. Originates, tracks, closes and performs trend analysis on trouble tickets utilizing Remedy software. Conducts Helpdesk operations by dispatching trouble calls to areas of responsibilities throughout AFTAC. Provides first line customer support to 700 users using detailed policies, procedures, and network standards. Interacts with the base helpdesk on trouble tickets that comprise the host base area of responsibility. Builds and implements operations checklists for system platforms covering four separate networks. Monitors Helpdesk functions and processes various reports that indicate system patch trouble ticket status. Conducts ongoing computer skills training to Workgroup Managers and assists with technical computer issues outside the scope of WMs abilities. Develops detailed written instructions when necessary. Performs software and hardware configuration upgrades in accordance with AF and command instructions. Equipment custodian for $100K in computer equipment.