Hired as an Operator and promoted repeatedly based on ability to lead and improve processes. As Manager, oversaw Terminal Operations including a 9.7-million-barrel capacity Crude Oil Tank Farm, two 120-spot Unit Train Unloading Racks, various regulated receipt/delivery pipelines (16 to 48 inches), 3 docks (2 deep draft, 1 inland barge), 2 truck stations, and all associated manifolds, pump sites, and metering equipment. Stepped in for Terminal Manager as required.• Managed Terminal Operations and up to 47 direct reports (employees and nested contractors). • Collaborated with the Business Development team to generate additional Terminal business opportunities while developing new infrastructure to meet the needs of specific customers. • Served as the Terminal Asset Manager in developing scope of work for new Capital Expenditures.• Worked hand-in-hand with Project Managers to coordinate all construction including the St. James connections of The Bayou Bridge Pipeline and The Capline Reversal.• Reduced the time required for terminal outage by 25%, and nearly eliminated environmental impacts by creating a step-by-step process for removing terminal tankage from service to facilitate API 653 inspections. • Following Hurricane Ida (2021), aided activities to bring Terminal back up to normal operating conditions in just 10 days while serving as the Facility Representative and Operations Commander. • Skilled in responding and mitigating product releases due to corrosion, rupture, or failure of equipment.• Drove employee safety and environmental performance to meet company/regulatory requirements.

• Reported to Terminal Manager. Supervised and trained 16 staff, including Field and Control Room Operators in Pipeline OQ, Terminal Operations and Inspections, and ensured compliance with HSE procedures.• Cut error rates and incidents 75% in 1 year by developing an in-house process for the HMI Operator and the Field Operator to verify flow paths. • Improved onboarding and work performance by creating a new Operator training manual with diagrams, definitions, video links, and other resources to help them understand and be successful in their roles. • Reviewed all Operational orders and developed response, mitigation, and corrections to any observed issues. • Oversaw training related to Terminal Optimization and Improvements, such as new/modified assets and capital projects, pipeline tie-in connections, and MVDU upgrades.• Implemented PHMSA-DOT CRM (Control Room Management) practices within local Control Room.• Examined daily/hourly reports on crude oil product movement and storage, and kept the TMS (tank management system) updated. • Approved and verified extensive lock-out/tag-out (400 plus individual locks) and accompanying EIL (Equipment Isolation List).

• Established and maintained Operation Excellence through efficient and effective leadership on shift.• Supported team by implementing continuous improvements to daily movement/pipeline/river traffic schedule via Optimization of Facility Assets, equipment verifications and preparations , and communication with Terminal Department Leaders. • Ensured Safety and Environmental Stewardship remained at the forefront of Daily Operation.• Trained and assigned tasks to 4 other operators while continuing to perform all duties of a Control Room Operator. • Reported to the Operations Superintendent and ensured completion of the Daily Schedule.• Improved efficiency and reduced errors, including product releases and Inventory discrepancies, by developing Standard Operating Procedures.• Obtained DOT OQ Certification.

• Operated Pipeline and Terminal Pumping Equipment via HMI System (FactoryTalk), and prepared daily inventory reports and terminal balance reports using OMM and TIS.• Performed gauging and sampling of shore tanks, and analyzed finished/base products for quality control. • Ensured onsite safety by conducting JSAs, AVOs, Safety meetings and training contractors on Terminal Safety Procedures.• Made repairs and performed maintenance on Terminal Equipment as needed.• Developed knowledge of Terminal activities including Pigging Operations, Line Flushing, and MVDU Operations.