• Supervised a team of 12 calibration technicians to ensureproduction goals and customer contractual obligations were met• Developed new calibration processes to improve accuracy,turnaround time, and expand laboratory capabilities• Operated and developed verification profiles for SureCal, LabView,and National Instruments automated testing systems, enablingtechnician multitasking and improving calibration efficiency• Trained technicians in multiple disciplines and protocols to ensureconsistent output across all laboratories and equipment types• Managed the laboratory’s precision test equipment andcomputers, performed upgrades, and ordered replacement parts• Triaged workload for a portfolio of 500+ clients and assigned dailytechnician priority task reports, leading to an improvement in turnaround time and customer satisfaction

• Production Supervisor, Lead Collateral Duty Inspector, Standards Calibration/Repair, Quality Control, Technician Training, On-Site Team.• Used precision test equipment to calibrate, troubleshoot, andrepair general electronic, radio frequency, fiber optic, ultraviolet,temperature, pressure, and dimensional measurement devices• Ensured all devices met manufacturer specifications and thestandards of the National Institute of Standards and Technology• Analyzed manufacturer schematics and publications• Conducted daily quality control audits and annual reviews ofexisting processes to ensure compliance with established qualitycontrol procedures