• Played a pivotal role as a major contributor to the successful implementation of Workday HRIS and lead as the Project Manager for Workday Help rollout. • Project Manager for the expansion into Canada through Deel EOR, which eventually led to seamless onboarding onto our entity.• Project Coordinator for the expansion into the UK having lead the establishment of the onboarding workflow for new hires to ensure a seamless onboarding process for both new hires and onboarding stakeholders.• Developed and managed the Contingent Workforce Program and owned the full lifecycle from onboarding through offboarding.• Followed the continuous improvement model and continuously revamped the onboarding program based on new hire and stakeholder feedback, making it more streamlined for managers and ensuring greater autonomy for all staff, resulting in a more efficient and hassle-free onboarding process.• Developed a comprehensive onboarding program mission, strategy, and short- and long-term goals, aimed at enhancing employee experience and productivity.• Collaborated frequently with cross-functional teams and departments such as IT, Finance, Legal, People Experience, and People Rewards to scale processes and programs, assist with change management, and conduct audits.• Used focus group feedback and HRIS data to analyze trends and present key findings to leadership.• Provided an excellent employee experience by answering employee inquiries. • Played a key role in interdepartmental interviews, lending valuable insights to the selection process and ensuring the hiring of top talent.• Demonstrated leadership skills as the Chairman of the San Francisco Culture Committee and Chairperson for Rainbowhouse LGBTQ+ ERG, driving positive change, promoting culture, and fostering a more inclusive and diverse work environment.

• Served as the first People Team member based out of the San Francisco office, providing HR, Employee Experience, IT, and Office Coordinator support.• Championed the People department, promoting a positive team and office culture that fostered employee growth and development.• Served as the Greenhouse Onboarding product subject matter expert, taking ownership of the full onboarding experience and ensuring a seamless and exceptional onboarding process for all new hires.• Managed offboarding processes for both voluntary and involuntary separations, demonstrating tact, empathy, and professionalism while handling sensitive situations.• Managed the full employee lifecycle for temporary employees and independent contractors, including contract execution.• Partnered cross-functionally with colleagues in the People, Legal, and IT departments on special projects, from research to implementation, bringing a unique and valuable perspective to the table.Identified opportunities for system automation and optimization, streamlining processes, and improving efficiency.• Responded to general employee questions related to the employee lifecycle, payroll, benefits, and company policies, providing timely and accurate support.• Conducted regular audits of processes and reporting, ensuring accuracy and data integrity.• Managed new hire grants reporting, ensuring timely and accurate reporting and compliance with company policies.• Collaborated with Legal to ensure templates and agreements remained current and compliant, mitigating legal risks and ensuring consistency.• Managed the annual anti-harassment and discrimination training for the global workforce, promoting a safe and respectful workplace for all employees.

• Built a highly successful local new hire onboarding and orientation program, which served as a model for other locations across the US network, resulting in a seamless and efficient onboarding process for all new employees.• Spearheaded the development of a revamped conversion process for onboarding contingent workers to permanent employees.• Assisted in design, testing, and implementation of Workday HRIS.• Served as Engagement Captain, leading the planning and execution of various employee experience initiatives across the network to foster a positive and productive work environment.• Partnered closely with operations leaders for labor planning and hiring in ancillary departments, contributing to the achievement of business objectives and goals.• Performed local HR Business Partner duties including resolving employee relations conflicts, performing investigations, and developing policies and procedures.• Played a key role in recruiting, sourcing, and selecting internal and external candidates for job openings, identifying top talent, and ensuring a diverse and inclusive candidate pool.

• Managed employee relations and led engagement functions such as events, team-building activities, and learning and development initiatives, fostering a positive and inclusive work culture.• Served as the lead technical recruiter, from developing job descriptions and benchmarking to conducting interviews, extending offer letters, and managing onboarding while ensuring a positive candidate experience.• Enhanced the new hire onboarding experience by creating and presenting a new hire welcome deck, implementing first-week schedules, and conducting 30-60-90 day check-ins to ensure that new hires felt supported and informed.• Using Notion, created an interactive employee handbook and developed new processes and policies to meet or exceed compliance standards, ensuring fairness and consistency across the organization.• Designed and managed a bi-annual review process, as well as organizational structure and leveling metrics for promotions, ensuring that employees had clear expectations and opportunities for growth and development.• Served as the Office Manager, overseeing accounts payable, office redesign, vendor relations, and ordering of supplies, team lunches, and snacks, ensuring that the office ran smoothly and efficiently.• Managed IT functions, including laptop and email provisioning, and controls for G Suite, Slack, and antivirus, ensuring that employees had the tools and technology needed to do their jobs effectively.• Partnered closely with the COO, CFO, and hiring managers to forecast resource needs to support company growth, ensuring that the organization had the talent and resources necessary to achieve its goals.• Recruited and onboarded 30 new hires during tenure.

• Sole full-cycle recruiter for North America, managing job description creation, salary benchmarking, interview coordination, and new hire onboarding for both technical and non-technical roles.• Performed HR Business Partner duties such as creating policies and performing employee relation investigations.• Played a crucial role in the design, testing, and implementation of global Workday HRIS implementation, streamlining HR processes and increasing efficiency.• Achieved a milestone of closing 74 job requisitions across 36 unique job profiles, including critical positions such as Data Scientist, Software Engineer, Operations Client Manager, Brand Success Manager, and Customer Service Advisor, in 2018 alone.• As chairperson on the Global Onboarding Committee, contributed significantly to the company's growth, successfully scaling up the North American headcount from 132 employees to 195 employees during my tenure.• Oversaw and supported all HR-related responsibilities, such as personnel data management, payroll processing, benefits administration, and employee relations.• Assisted in selecting, planning, and executing L&D initiatives while maintaining an employee satisfaction rating above 80%, promoting a learning culture and professional growth of employees.

• Successfully facilitated a group interview and assessment day, which resulted in hiring and onboarding a class of six talented Customer Service Advisors within the first three weeks of tenure• Consistently built and maintained strong candidate pipelines by leveraging direct sourcing, targeted job advertising, and employee referrals, ultimately resulting in efficient and effective recruitment.• Prioritized candidate experience by providing valuable and constructive feedback to all candidates throughout the recruitment process, reinforcing the company's commitment to transparency and respect for all candidates.

• Successfully managed the full recruitment cycle, including job description creation and offer letter delivery, while ensuring the highest level of candidate experience and employer brand representation.• Acted as the go-to HR associate, leveraging strong interpersonal and communication skills to handle a wide range of HR issues with tact and diplomacy.• Functioned as the company's Public Relations associate, showcasing strong written communication skills and an eye for detail in weekly company updates distributed internally and externally via the company website and LinkedIn page.• Played a key role in boosting employee morale and engagement as Vice President of the social committee, spearheading the planning and coordination of team-building events, parties, celebrations, and philanthropic activities.• Demonstrated exceptional organizational and communication skills in administering employee separation notices and conducting exit interviews, ensuring a smooth and professional transition for departing employees.

• Orchestrated benefits administration for a diverse workforce of over 400 employees across multiple office locations, including 401k, health insurance, and employee engagement programs• Managed time sheets and processed payroll with meticulous attention to detail, ensuring accurate and timely payment for all employees.• Facilitated seamless accounts payable processes for vendors and sales commissions, consistently meeting established timelines and payment schedules.• Performed regular audits of the master employee file spreadsheet to track new hires, promotions, transfers, and separations.

• Provided administrative support to executives by completing labor reports, accounting reports, and special projects to meet deadlines and ensure accurate data.• Conducted thorough background checks and verified I-9 documentation to maintain compliance with federal and state regulations.• Acted as the first point of contact for visitors, clients, and vendors by manning the reception desk with a welcoming and professional demeanor, efficiently managing incoming calls, and directing inquiries to the appropriate parties.