Overseeing all IT projects and systems. Implementing new technologies and standards. Leading IT personnel, managing vendors, and maintaining department performance. Ensuring the confidentiality, integrity, and availability of company data.

Designing, implementing, and managing various IT systems both on-premises and in the cloud including Office365, virtual machines, Windows and Linux servers, hybrid cloud networks, VoIP phones, efax solutions, and digital signage

Providing helpdesk support for 500+ users both physically and virtually. Assisting with VMware desktop, printer, email, voip phone, and cellphone issues. Basic Active Directory management

Providing customer service, managing orders, repairing desktops, laptops, tablets, Samsung, Google, and Apple smartphones.

Advising customers on various products and providing technical support for customers in retail stores.

Safety Captain and Store TrainerEnsuring customers receive high-quality food in a clean and friendly environment, performing weekly safety audits to maintain the safety of associates as well as customers, and evaluating and improving associate performance.