Brandon Hazenstab Email & Phone Number

Assist in Development calendar upkeep to better track upcoming timelines/events for the teamScreen and approve/request changes for pull requests for all tickets in each SprintEnsure team members are given adequate information to perform development then provide the information if it is not availableEnsure quality of code releases by closely monitoring all tickets completed, testing, and deployment of the code during each sprintProvide guidance and training to the development team and end users where neededProvide open communication of updates and needs to development team and business usersEnsure all meetings involving the team or project involve the correct personnelEnsure sprints and development are being completed on scheduleGroom sprints to accurately represent the business' wants/needs while addressing tech debt or other changes users don't seeRegularly meet with business users to understand current and future development wants/needsCreate/Proof tickets for developers to work onMeet with team on daily standup to address any issues development related or otherwiseOversee and manage scope, timeline, quality, goals, and deliverables that support business goalsFacilitate discussions, decision making, and conflict resolutionCoordinate activities with other teams across the projectCreate and maintain supporting documentation where applicableWrite, run, and maintain ad hoc information gathering/reporting

Altoona, Pennsylvania, United States

Assist in Development calendar upkeep to better track upcoming timelines/events for the teamScreen and approve/request changes for pull requests for all tickets in each SprintEnsure team members are given adequate information to perform development then provide the information if it is not availableEnsure quality of Releases by closely monitoring all tickets completed, testing, and deployment of the code during each SprintProvide guidance and training to the development team and end users where neededProvide open communication of updates and needs to team members and client personnelEnsure all meetings involving the team or project involve the correct personnelEnsure Sprints and development are being completed on scheduleGroom Sprints to accurately represent the clients' wants/needs correctlyRegularly meet with client to understand current and future development wants/needsCreate/Proof tickets for developers/client to work onMeet with Team on daily standup to address any issues development related or otherwiseOversee and manage scope, timeline, quality, goals, and deliverables that support business goalsFacilitate discussions, decision making, and conflict resolutionCoordinate activities with other teams across the projectCreate and maintain supporting documentation where applicableWrite, run, and maintain ad hoc information gathering/reporting

Altoona, Pa

Oversaw testing of code for all pieces of the current project Continued running test cyclesTrained newly hired employees on the use of the productPublished code to test environment and other deployment slotsOversaw the creation of new tests as well as writing accompanying SQL scripts to make testing more efficientScreened incoming tickets to determine priority and recreation steps in order to write tests for themWrote tests for completed tickets in the current Sprint

Altoona, Pennsylvania, United States

Main focus: QA tested for code Releases and experimental builds and writing/running extensive amounts of testsWrote Selenium tests to automate as much testing as possible

Altoona, Pennsylvania, United States

Screened tickets from clients and developersRan full regression testsRan smaller, targeted, test cycles, and created tickets for bugs discovered in testing

Altoona, Pennsylvania

Completed hardware and software fixes for client devicesBacked up, transferred, and maintained client data on server until hold time is reachedInstalled new hardware in client devicesCleaned client devices both internally and externallyRemoved malware and install anti-virusRecovered deleted filesKept client informed of repair progress via workflow and automated messaging

Altoona, Pennsylvania

Setup new devices, in-office network troubleshooting, help desk support for employees, and light database development

Altoona, Pennsylvania

Monitored store and Customers to ensure all employees and Customers were safeAttempted to deter shoppers from stealing productsTrained employees on all equipment SOPCertified employees on safe equipment usage within SOP guidelinesStudied/memorized emergency SOPsWrote reports for stolen product

Completed Administrative tasksScanned documentsOrganized filesCreated mailing labelsMailed packagesAnswered phonesTook messages and follow up with employeesTracked in-office and out-of-office employees via the employee calendarManaged mailing databasesStocked printers and copiersTroubleshot printers, copiers, scanners, etc.Setup telecom meetings

Altoona, Pennsylvania

Assisted customers with technical issues pertaining to their cable service Scheduled technician visits to resolve technical issues, if necessaryData entry/thoroughly documented all calls

Altoona, Pennsylvania

Created and maintained inventory system in Excel for all devices on campusBasic monitoring of rack mounted servers and 200 access pointsBasic usage of Meraki mobile device managementUnboxed, configured, and engraved all newly acquired iPads, laptops, workstationsImaged machines using Symantec GhostCastWorked with end users to resolve issues with devicesTrained end users on proper equipment usageA/V troubleshooting on smartboard setupsPerformed laptop hardware repair

Associate'S Degree, Information Technology

High School Diploma, Business/Commerce, General