Even though I have a passion for solving business problems through technology, I consider myself a people person first…with technologist running a close second. I’m as known for my positive outlook, fun-loving nature, and interest in people as my ability to solve challenging IT issues. I’m an expert at translating “IT-lingo” into common language that is easily understood by clients, which eases their minds and instills confidence—a fact that is universally appreciated by customers, coworkers, and employees alike. As I grew within the organization, I became the Director of IT / Solutions Architect for Hybrid Cloud Infrastructure at Uncommon Solutions, I oversee the company’s Migration, Deployment, and Security teams. I’m a professional problem-solver, responsible for making sure all projects are properly architected and optimal processes are in place. I also oversee quality control for all the outputs and solutions produced by my teams. I take pride in providing a great team atmosphere and training employees to be the best they can be and putting my team in the best positions to succeed by placing them in the best positions to succeed.• Professional Problem Solver• Performed as the Senior Lead on Projects• Architected Projects with Documentation and Diagrams• Planned and Executed High Level Migrations• Delegated Workloads to other Engineers• Worked as the Technical Lead for IT Team• Sales Engineering for Team Projects • Work with Clients to Guide through Projects• Growth as a Leader in the Company• Project Types: Infrastructure Migrations, Mergers and Acquisitions, Device Management Migrations / Setup, Azure and Cloud Adoption, Security Breach Mitigations, SSO Configurations

Report directly the CEO on all operations between the Sales and Delivery to ensure a clean communication of services sold and how to properly deliver them to a client. Work with both the Sales and Delivery team to build packages/wedges to sell to clients along with training to delivery team on how to properly deliver what is sold. Building the gap between the Sales and Delivery teams. Secondary responsibilities include account management and build objectives for the company’s overall strategy and build out / training of architecture.As the VP of S&A is a position given in the last year, I have still maintained the Director of IT position. I am passionate about the management of IT delivery and have more passion within this position• Report Directly to CEO on IT objectives and plans• Responsible for team financial contribution• Company IT annual budget management• Company IT Internal operations planning and execution• Project Architecture and Leadership• Top tier escalation for team issues• Customer Satisfaction and De-escalation • Team Management and Functionality• Team Moral and Retention• Sales Architecting and Engineering• Sales Offering Build-out• Team Certification Tracking and Goal Setting• Company IT Security & Compliance• Vendor Relationships• Licensing CSP Management• Estimate and Statement of Work Builds• Delegation of Workloads and Defining SuccessKEY SKILLS• LEADERSHIP• ARCHITECTING• PROBLEM SOLVING• CONSULTING• DIAGRAMING• DELEGATION

Provided senior engineering level services to clients and team members for support issues. Began the Solutions Architecting role for Uncommon by providing more Sales Engineering assistance and documentation to help in closing business deals in the project realm. Worked more with larger clients that had an existing IT department and team to assist with high level issues, projects, staff augmentation. Provided technical leadership to architected migrations, mergers & acquisitions, application deployments, device management, many different escalated workloads. Began building new sales wedges (development) and delivery workloads for the team to deliver on. My ability to visualize a solution and put it on paper has propelled me to the fore-front. Finding the need to connect technical solutions and having visual examples can tear down massive barriers and connect everyone with a unified solution.I found my niche as a Solutions Architect by designing and building plans for all types of processes. My philosophy is that the context of a plan in words eludes to a separate picture in everyone’s mind. If a diagram or overall picture is presented to all parties involved, everyone will have the same “picture” in mind. I am responsible for the design architecture for existing and/or new systems, creating high-level architectural specifications, ensuring feasibility, functionality, and integration with existing systems/platforms and align goals and needs primarily within the Microsoft eco-systems. I will review and design for large level systems, identify and determine technologies that will enhance development of products and services. Participate in strategic and tactical planning and design sessions with delivery management, project management, operations and systems engineering teams. Always striving to deliver an excellent product to our clients.

Served Uncommon Solutions as a full-time systems engineer and consulting position for mid-sized businesses. Provide Windows administration, Microsoft Office 365 administration/migrations, Microsoft Exchange administration, Desktop Deployment via SCCM. Also manage Microsoft EMS, AD/DNS/Azure, Backup solutions, Networking and Firewall. Worked directly with client satisfaction, recommendations, migrations, upgrades, etc…Continued ability to adapt to the changes in technology and keep skills current to stay on top of Engineering support• Worked with Many Clients as Primary Engineer• Daily Problem Solving and Issue Resolution• Found Issues and Defined Recommendations• Infrastructure Migration Engineer• Infrastructure Plan and Implementation• On-Site with Clients • Problem Customer Retention Engineer• Growth and Training in many different environments

Served Ecocion as the Lead IT Systems Administrator. Created and maintain the business networking infrastructure (Domain creation, Networking, Imaging, Troubleshooting, etc…). Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure issues. Participate in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners. assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.• Reported to CEO as Primary IT Administrator• Responsible for Setup of new Domain Infrastructure • Responsible for Setup VPN Structure for Company • Responsible for Setup of Imaging Systems• Daily Support to Company as IT Leader• Purchase New Hardware / Software• Upgraded all SSDs and OSs on Devices