ESSENTIAL DUTIES AND RESPONSIBILITIES• Serve as Project Manager for all technology related projects; • Provide training to staff on information technology related topics; • Manage internal technical support requests. Communicate and follow-up on Judiciary and County Help Desk requests; • Install, program and support digital audio recording for courtrooms and the digital docket display system. This includes servers, NAS devices, mixers, speakers, computers, microphones and all related equipment. Provide programming analysis for each system; • Serve as the in-house expert on the software/hardware and procedures• Ensure that the courtroom proceedings are appropriately copied to the back-up server according to the preferred schedule; • Maintain Court's website; • Develop and maintain equipment inventory for technology-related equipment; • Administered and manage multifaceted courtroom, conference room, training room, docket board and building wide audio/visual (AV) systems; troubleshoot and fix hardware and software issues;KNOWLEDGE, SKILLS, and ABILITIES: • Windows server 2019 and Windows 10 applications. • TCP/IP and other networking protocols. • RAID storage configurations. • Proactively resolve issues independently including: troubleshooting, managing the network, hardware and software issues. • Manage complex technical projects from planning stages to completion. • Maintains a good working relationship with the public, Judges, Masters, Court staff, Clerk's Office staff, attorneys and litigants. • Analyze and interpret complex written and oral records, instructions and rules of court. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.

Design Portfolio:Https://findadochoward.com/https://epworthchapel.org/https://www.davidhugobarrett.com/https://www.alphaachievers.org/https://www.afhcgolf.org/•Plan, design, develop, implement and maintain web based solutions •Business development through IT services •Information system management •HTML & CSS coding•Search engine optimization (SEO)•Maximize data security and provide guidance in planning and implementing IT security protocols• Identify information systems security requirements and guide migration activities• Server Management • Software/Hardware Troubleshooting

• Taught and supervised the development of JavaScript, Java applications, and HTML/CSS based websites • Software testing and development• Developed curriculum and taught IT Security awareness-training and Disaster Recovery principles and techniques • Managed a team of 12 professionals throughout Howard County High Schools • Worked collaboratively with school administrators on the development of Information Technology curriculum • Developed an information system for documenting and tracking student data• Designed and built management information systems for collecting and analyzing quarterly reports• Evaluated, then recommended the purchase and implementation of IT security tools, procedures, and practices to protect information assets. • Drafted and published program standard operating procedures (SOP) and Playbook manuals • Established and maintained the integrity of program’s financial protocols • Plan, design, develop, configure, implement and maintain web-based solutions

• Designed and built financial resource information system for Baltimore City operation • Assisted Baltimore City’s REO (real estate owned) committee with creating the city foreclosure prevention program • Facilitated the growth of academic programs within inner-city neighborhoods• Provided administrative support to the Vice President of Enterprise’s Baltimore City operations • Created and managed MS Access databases for storage of critical informationWith intentions of making sure that all low-income people in the United States had the opportunity for fit and affordable housing, played an active roll in resource development (obtaining grants) and creating new ways to generate revenue for the 501 c(3) organization. Researched and created a foreclosure prevention program for Baltimore City’s REO (real estate owned) committee focusing on combating foreclosures within Baltimore city limits. Served as a research analyst for upper management, and also provided them with administrative support.