Brandon Bender Email & Phone Number

Vernon Hills, IL, US

Farmington Hills, MI, US

Farmington Hills, MI, US

• ★ Onboarded to serve as lead relationship manager for end clients. Build business relationships and drive the end-to-end sales process for an industry-leading producer of LED Electronic Message Centers, LED Turnkey.
• Architect and execute the strategic vision for growth, sales, and profit targets. Author and implement sales strategies, business plans, and roadmaps. Driving the attainment of short and long-term enterprise objectives.
• Lead a software development implementation team that includes three current employees and two vendor contractors, to bring a cloud-based software to the market and launch by April 2022. Responsible for vendor.
• Customer-facing role, providing product education and sales solutions, leading the growth and development of key accounts. Turn objections into opportunities through superior closing techniques.
• Manage, mentor, and train account managers. Coach consultative and solutions selling techniques, and am the first escalation point for customer issues, turning potentially negative situations into customer success.
• Acquire new business, while managing and expanding current customer product utilization. Employ superior negotiation skills and am recognized as a product Subject Matter Expert (SME), amongst customers and.

Wichita, KS, US

• ★ Top performer, exceeding sales plans, by utilizing a consultative selling approach, built and maintained lasting relationships with current customers, while obtaining new customers. Sold Next LED Electronic Message.
• Served as a bridge between internal teams and customers, driving improved customer success metrics, customer retention, and service quality.
• Trainer for new sales representatives. Led sales coaching seminars and continued sales training and customer relationship-building workshops. Leading to increased client approval ratings and sales quota attainment.
• Analyzed industry trends and competitor offerings, effectively implemented and executed strategic sales plans to achieve revenue and quota objectives.

• ★ Led sales strategy and sales teams. Coordinated and trained sales teams for graduation flower sales.
• Forged and built lasting relationships with school decision-makers. Significantly increasing sales, client retention, and sales team performance.
• Manage daily operations and provided leadership to the account management team. Authored and monitor KPIs, hired, coached and mentored account managers, and create team and individual success plans.
• Coached Selling Methodologies, Pipeline Development, Objection Handling, and Upselling/Add-On Techniques to Drive Sales Performance as well as Individual and Team Success.
• Met with sales team regularly to develop goals and objectives, and to review projections versus actual performance.
• Authored and implemented strategic initiatives and roadmaps that identified problematic areas, troubleshot bottlenecks, and reengineered processes to create a finely-tuned, client-focused operation.

• ★ Served as a trusted customer advisor, aligning needs and products to drive customer success and revenue. Assisted customers with placing orders and locating products, resolved customer issues, and increased add-on.
• Built lasting customer relationships, consulted on products, processed returns and exchanges, and ensured customer satisfaction throughout the customer experience lifecycle.

Deerfield, IL, US

• ★ Led marketing and business development initiatives, reporting to the Director of Marketing.
• Responsible for implementing CRM strategy for 100 Financial Advisors, including creating and running reports, monthly marketing letters, and troubleshooting.
• Coordinated marketing logistics including event preparation, data entry, client reception, and email marketing.
• Assisted in all areas of the organization, including new business department, and advisor training.

Communication And Media Studies

Associate Of Arts - Aa

Associate Of Arts - Aa