Brandon Bolarinho Email & Phone Number

Bradford West Gwillimbury, On, Ca

Mississauga, Ontario, Canada

Maple, Ontario, Canada

As a Store Manager, I drive a best-in-class customer experience through program execution, operations, leadership, customer service, inventory management, financial management, merchandising, and retail sales in stores with volumes ranging from $7M to $15M. I lead, motivate, and empower teams of 35+ employees, with oversight of all people processes. To achieve targets and grow the business, I forecast and analyze sales and expenses. I order 3K+ products for respective stores, ensuring the paid… Show more As a Store Manager, I drive a best-in-class customer experience through program execution, operations, leadership, customer service, inventory management, financial management, merchandising, and retail sales in stores with volumes ranging from $7M to $15M. I lead, motivate, and empower teams of 35+ employees, with oversight of all people processes. To achieve targets and grow the business, I forecast and analyze sales and expenses. I order 3K+ products for respective stores, ensuring the paid monthly program is ordered and set up with relevant signage and decals, and that all products have minimum ordering levels set to maintain stock at all times. Additionally, I build strong working relationships with 25+ external trade representatives.Key contributions in this role are outlined below:o Improved staff performance by addressing issues and concerns, implementing and reinforcing policies and procedures, and facilitating training; enhanced in-store leadership capabilities by developing multiple employees from Customer Service Representatives to Shift Leaders.o Redesigned scheduling and optimized resource allocation by developing new shifts to cover peak sales periods and ensuring schedules meet operational objectives, while remaining in compliance with legislative requirements.o Consistently achieved plan and defined targets. Show less

Bolton, Ontario, Canada

Key contributions in this role are outlined below:o Revamped store product selection tailored to the target market, leading to a $1M increase in sales and an 8% improvement in inventory turns.o Engaged in hiring 210+ seasonal employees per year for 25 stores across the district.o Enhanced business processes including scheduling and inventory management to ensure the sufficient distribution of resources and maintenance of inventory levels, resulting in record sales year-over-year.

Toronto, Ontario, Canada

Key contributions in this role are outlined below:o Implemented the Employee Attendance Management Program across 20 stores.o Trained, coached, and developed employees for the Shift Leader position, building a strong bench for internal talent.o Ensured optimal scheduling and product allocation during collective agreement contract negotiations and warehouse interruptions, and simultaneously achieved a 20% increase in sales.

Toronto, Ontario, Canada

Key contributions in this role are outlined below:o Built and implemented the New Casual Training Checklist, the first of its kind, to create consistent and efficient onboarding and training processes and best practices across 21 stores.o Decreased the salary to sales ratio from 7.3% to 6.6% over the previous year, while increasing overall sales from $ 9M to $10.25M over the previous year.o Cultivated team engagement and championed organizational culture by motivating the team to… Show more Key contributions in this role are outlined below:o Built and implemented the New Casual Training Checklist, the first of its kind, to create consistent and efficient onboarding and training processes and best practices across 21 stores.o Decreased the salary to sales ratio from 7.3% to 6.6% over the previous year, while increasing overall sales from $ 9M to $10.25M over the previous year.o Cultivated team engagement and championed organizational culture by motivating the team to surpass the United Way Charity Drive target by 25.6%. Show less

Toronto, Ontario, Canada

Key contributions in this role are outlined below:o Passed the Ministry of Labour visit successfully, with zero orders issued.o Delivered on key performance indicators (KPIs) and drove policy and procedure compliance, leading to an audit report score of 92%.o Achieved a 3% weekly increase in store sales from the previous year.o Ensured team members were trained on counting inventory, resulting in a count completion of 100% at the end of each quarter.

Toronto, Ontario, Canada

Key contributions in this role are outlined below:o Seamlessly navigated and resolved issues affecting normal store operations, without disruptions or impacts to the business or customers.o Facilitated employee training on documenting store theft on incident reports, leading to a 2% decrease in store theft.

Greater Toronto Area, Canada

In this position, I engaged with customers, responding to and resolving questions andconcerns, while creating connection points with products and the brand. I executed day-to-daystore operations and processes, and as a Shift Leader, trained, coached, and guided staffmembers. I also performed accurate year-end, quarterly, and periodical inventory cycle counts.Key contributions in this role include:o Collaborated cross-functionally to open a new retail store, executing… Show more In this position, I engaged with customers, responding to and resolving questions andconcerns, while creating connection points with products and the brand. I executed day-to-daystore operations and processes, and as a Shift Leader, trained, coached, and guided staffmembers. I also performed accurate year-end, quarterly, and periodical inventory cycle counts.Key contributions in this role include:o Collaborated cross-functionally to open a new retail store, executing various tasks including planograms, merchandising, ordering product, recruitment and selection, and onboarding and training.o Selected as Ontario Wines Sales Leader, Health & Safety Representative, and District Trainer.o Spearheaded monthly Health and Safety blitzes to ensure compliance with health and safety procedures. Show less

Recreation Leisure Services, Parks, Recreation And Leisure Studies

Recreation Facility Management, Parks, Recreation And Leisure Facilities Management