• Experienced Product Manager turned Software Developer with 8+ years in product management and 3 years of hands-on software development, specializing in building and enhancing user-focused applications.• Recently earned ServiceNow Certified System Administrator certification, with a focus on supporting enterprise environments by leveraging ServiceNow's capabilities for efficient IT Service Management.• Skilled in collaborating with development teams to design, implement, and refine new features, with a commitment to agile development principles, cross-functional teamwork, and continuous improvement.• Proficient in modern programming languages and frameworks, with expertise in Java, JavaScript, React, Python, JSON, HTML, CSS, and the Spring Framework.• Strong foundation in RESTful Services, relational and NoSQL databases, and cloud services, especially AWS, ensuring scalable and secure solutions.• Enthusiastic about building a career in ServiceNow administration, with a dedication to delivering exceptional service and optimizing workflows through automation and strategic system design.Technical SkillsJava, JavaScript, React, Python, JSON, HTML, CSSSpring Framework, Git, RESTful Services, Relational Databases, NoSQL Databases, AWS, ServiceNow