Brandon Kief Email & Phone Number

Orlando, Florida, United States

Lake Mary, Florida, United States

Leading the Maintenance and Porter night shift teams.Responding to equipment assistance requests.Documenting facilities issues when management is not present.Monitoring equipment and venue for operational and safety issues.Providing a point of contact for vendors and contractors when management is unavailable.Performing the tasks of the TI Lead when they are unavailable.Completing preventative maintenance projects according to schedule. Communicating Facility's projects, capabilities, and expectations to other departments.

Lake Mary, Florida, United States

Primary Responsibilities--Maintaining Venue AV and IT systems. Notifying Management and Appropriate Vendors of ProblemsBeing an On-Site Point of Contact for VendorsProviding Assistance to Employees and Customer during IT and AV issuesAssisting the Shift Lead with Team ManagementAssuming the Responsibilities of the Shift Lead when that employee is unavailable

Lake Mary, Florida, United States

Cleaning and Maintaining Venue Equipment and GroundsCompleting Projects as Directed by ManagementAssisting Employees and Guests with Equipment issues

Jacksonville, Florida

Primary Responsibilities:Handling calls from device ownersTroubleshooting and isolating issues with devices or accountsReferring device owners to appropriate advisors for targeted assistanceEducating customers about their devices and associated accountsDocumenting interactions in internal logging systemsMember of New Hire Mentoring team:Modelled call handling and troubleshooting for new employeesSupported new employees during first 10 hours of callsActed as a resource for new employee teams

Altamonte Springs, Fl

Assisting guests and other team members in person or over the in-store phoneCashiering when neededStocking the sales floorMaintaining the presentation of the sales floorFulfilling roles in other departments as neededRotating products according to freshness and sell-by datesRemoving expired and rotten products from sales floor and stockroomCleaning fresh market areas (produce, dairy, and meats) and food storage areasWeighing meats for saleAssisting vendors

Bachelor Of Science In Network Operations And Security, Information Technology

(Not completed)

Computer Systems And Information Technology

Associate’S Degree, English/Language Arts Teacher Education

Activities and Societies: Pep Band (3 years), Theater (2 years)2011: Spent 1 week observing schools and cultural centers with Haitian.