• Attended networking events to gather leads and endorse the company’s services to potential clients.• Assisted in developing a machine learning software utilised for determining the sources of attrition in the outsourcing industry.• Responsible for creating and updating the company website.• Utilised a machine learning model based on complex algorithms that was used for predicting stock prices.

• Coordinated directly with clients to promote the company’s services and upsell its services.• Developed the company website and marketing materials utilised in social media.• Supervised and performed quality checks on the output of associate consultants.

• Ensures Purchase Orders are issued in accordance with Citi's Procurement policy buying requirements• Coordinates with Citi entities to educate and inform them on the proper guidelines in raising Purchase Requisitions• Ensures that agreed control processes and procedures are implemented to identify and mitigate risks • Processes invoices for US Citi entities and ensures that production is performed within Service Level Agreement to maintain customer satisfaction• Performs compliance to ensure that invoices adhere to Citi policies

• Managed the processing of audit confirmation requests that the company receives from the clients’ auditors• Handled the sending out of the Telephone Personal Identification Numbers (TPIN) of the clients’ designated contact persons• Interacted with clients for the purpose of improving the department’s services• Received the Citi Intern Service Award for the exceptional performance as an intern for the said department