Brandon Cordero Email & Phone Number

Edison, New Jersey, United States

Dynamic and results-driven Amazon Area Manager with overseeing Amazon operations, developing and implementing process improvements, and leading teams to exceed customer service goals. Proven ability to drive optimal efficiency and cost-effectiveness within a fast-paced environment. Experienced in developing and training employees to deliver exceptional customer service, meet performance objectives, and promote customer loyalty.• Managed daily operations of a fulfillment center of 90k packages daily, including shipping, receiving, inventory, and quality control• Developed and implemented process improvement strategies to reduce costs and improve customer service• Supervised a team of 150+ associates and ensured that customer service goals were met daily• Conducted performance reviews, identified training needs, and provided feedback to associates

New York, New York, United States

Responsible for business planning, merchandise management, tracking, and monitoring progress to achieve sales goals and execute corporate initiatives through Salesforce and in-house software. Established relationships and communicated regularly with traffic, finance, and sales management keeping them informed on current brand performance, sales goals, and marketing updates.- Established relationships and communicated regularly with account executives, client success managers, and local sales managers keeping them informed on current brand performance, sales goals, and marketing updates- Managed over thirty different clients with total revenue eclipsing over three million- Ensured the accuracy and follow-through of order entries related to advertising campaigns through Salesforce- Performed accurate data entry of special orders, ensuring quality and timely delivery- Executed, managed, and optimized programmatic media campaigns

Union County, New Jersey, United States

During this tenure, I'm acquiring and applying knowledge of all aspects of marketing such as consumer behavior, marketing research, analytics, sales management, and integrated campaigns and strategies. As well, I am gaining in-depth understanding in management of integrated business campaigns for social media, digital marketing, traditional media, direct marketing, sales promotion, public relations, and sponsorship. Moreover, I am developing skills in identifying creating marketing campaigns, including follow-up analysis and research.- Worked directly with the New York Jets through the NY Jets course which encompasses Sports Marketing, Branding and Communication

New York/New Jersey

As part of my job duties in this role, I was responsible for developing and implementing effective customer retention strategies with keen focus on increasing loyalty and retaining business. In addition to the above, I performed a variety of tasks such as communicating with customers, gathering information about client complaints, assessing/addressing customer needs, and proposing retention solutions to enable business success.Below are my key contributions that I would like to share with you:- Attained maximum level of customer satisfaction by delivering high-end customer service.- Cultivated and strengthened positive relationships with customers and business associates.

New York, United States

In this role, I was accountable for overseeing the culinary operations such as preparing and plating cold food items while ensuring compliance with recipes, cooking, and waste control guidelines of the restaurant. Furthermore, I ensured on-time preparation and delivery of meals while practicing safe food handling procedures. As well, I managed the food production and quality control process for all food items.Here are a few of my key accomplishments:- Prepared meals and served more than 300 customers on a daily basis.- Directly arranged the sale of more than $30,000 in revenue every week.

Camp Lejeune, North Carolina, United States

- Led a team of 6 co-workers to work closely with a department of foreign nation members amounting to over 80 people, maximizing proficiency as well as building relationships with others- Educated co-workers to conduct Preventative Maintenance to ensure proper functioning of equipment exceeding 3 million dollars- Trained over 20 employees as a team leader over a period of time and informed them how to identify risks and proper procedures to alleviate serious injury- Executed armed security for military base assets during Okinawa deployment- Refined communication, teamwork, and leadership skills during wartime deployments to Okinawa

Bachelor'S Degree, Marketing

Activities and Societies: Tau Sigma | The Honor Society | Mu Kappa Tau | Lambda Alpha Sigma | Phi Sigma Pi National Honor Fraternity |.

Diploma

Grand Diploma In Professional Culinary Arts

Coursework Included Strategic Planning, Teamwork, And Disciplinary Conduct

Coursework In Leadership Development