Brandon Crabtree Email and Phone Number

•Oversaw training and onboarding of all 5,000 active and 15,000 total employees in all directed and indirect paths•Directly managed onboarding, training and development of a team of over 200 ambassadors and 22 trainersImplemented innovative training strategies, significantly enhancing training efficiency and employee engagement.•Reduced employee turnover rates through implementation of targeted retention strategies focused on professional growth opportunities.•Conducted thorough needs assessments for individual departments to tailor training solutions accordingly.

•Led learning team operations across day and night shifts, ensuring seamless training delivery and operational support•Established performance goals for employees and provided feedback on methods for reaching those milestones.•Developed and delivered training programs for powered industrial truck operations and trailer dock and release functions, improving safety and operational efficiency•Trained ambassadors in all directed paths and maintained roster to help with operational needs.•Excelled in picking operations, achieving the 5k picking milestone 10 times, demonstrating outstanding productivity•Chosen to be ambassador in the pick process due to process excellence and trained all new employees in picking process

•Spearheaded the Westside home school physical education program for children ages 5-17•Significantly increased participation and through frugality and training others was able to expand the program to other parts of the Jacksonville area and divisions within the Parks and Recreation department.