SDF8 Amazon Fulfillment Center, October 2018-PresentMay 2020-Present: Area Manager 1, Inbound•Internal promotion to Level 4 Area ManagerApril 2019-May 2020: Pick PA Lead/Support•Served as Lead and Support PA in all 3 Pick Mods (East, West, and HRV) since start date.•Maintained pick balance, supported all departments through labor share, and staffed indirect roles.•Engaged Tier 1 associates on all performance and quality metrics, and escalated additional needs to Learning department, Human Resources and/or Area Managers.•Completed necessary reports including End of Shift/8-Bit, as well as lead and support PA daily requirements.October 2018-March 2019: Tier 1 Pick-HRV.•Have well exceeded minimum standards of productivity and quality since hire date.•Cross-Trained in Pack-Singles (Mezzanine), Rebin-Small/Large (Mezzanine), Flat Sort (induct, raker. .5, and runner), CPT pulls, Pack-AFE, Conveyance (Jam Clearance), VRC, Hand Tool, and Tote Replenishment.Paoli Community School Corporation, July 2008-December 2017Employed by Paoli Jr. Sr. High School for 9.5 years as Special Education Teacher, Driver Education Instructor, and Guidance Counselor. •Managed and mediated conflict between students, teachers, and administrators.•Coordinated with all departments and administrators to advise stakeholders on areas of interest.•Implemented best-practice and research-based techniques and integrated new methods as professional models changed.Professional AccomplishmentsProcess Assistant•Served as Lead PA in pick with as many as 700 Tier 1 Associates in FHN shift designation, and more than 1300 across all shift designations.•Trained 3 additional pick PAs in both Lead and Support roles.•Promoted to L4 Area Manager due to experience and success in this role.Guidance Counselor•Developed a state recognized (Indiana Redesigning School Counseling), and nationally recognized (American School Counseling Association) Guidance Counseling program and was awarded the Indiana Gold-Star and ASCA R.A.M.P awards respectively.•Developed and directed an Early College program for students through ongoing communication between students, teachers, and post-secondary institutions which now awards the largest number of college credits and certificates in the area.Academic and Professional Development•Earned Highest Distinction/Magna Cum Laude status through both undergraduate and graduate degrees with 3.97 and 4.0 G.P.A.s respectively. •Internal promotion from Tier 1 in Pick to Tier III Process Assistant to current role as L4 Area Manager in less than 18 months.