Senior Director Emr Integration
CurrentSpearhead EMR product innovation and integration for the largest US provider of acute care telemedicine servicesNotable Accomplishments:Capitalize on technical and leadership experience with EMR integration and interoperability to solve customer issues through product innovation.Collaborate with clients to review their workflow with industry-leading EPIC, CERNER, and Meditech EMRs, offering an innovative REST API solution based on HL7 2.4 and FHIR (Fast Healthcare Interoperability Resources) technology to address a known telemedicine issue of security and access to EMR hospital patient information.Engage with our operations team, physician representatives, and IT to translate client requirements into functional specifications by developing user stories for each new component.Co-developed the solution interface with Datica using their engine which accelerated the development lifecycle.Develop a specification document and video with the marketing team for our clients that outlines the requirements for successful customer implementation.Cut customer operations cost by 50% and support faster provider to patient communication by implementing a solution capability that allowed clients to receive and send patient consult requests electronically within the EMR.Meet all deadline for client integrations and implementations, and developed a knowledge base for the NOC/Help Desk for post-implementation support issue resolution.Achieve 20-25% in YOY (Year over Year) revenue growth since this EMR integration enhancement was released in the market.Oversee the product roadmap, evolving from basic HL7 messaging with orders and results to a Smart on FHIR application where clients can download an app and install it.Implemented optimized Revenue Cycle management (RCM) Program