• Maintain responsibility for processing consumer loans for customers, including reviewing application documents for completion and accuracy; verifying income, employment history and all required documentation; and coordinating/securing vehicles appraisals.• Write credit life, A&H, Collateral Protection Plan insurance, and Accidental Death and Dismemberment.• Ensure all required documents are included in application package and enter detailed information into automated processing application database.• Assure all underwriting conditions are satisfied and submit complete, researched packages and reports to closing department personnel.• Liaise between borrowers and underwriters to maintain communications and improve processing times.• Utilize automated processing software to input information from client applications and generate individual credit reports.• DMV and Title management. State certified through GILA to enforce fair lending practices.

• Entrusted with the responsibility to oversee all aspects of day to day operations of a three million dollar retail sales operation including profit & loss, purchasing and inventory controls of merchandised, cash, check, and credit management, personnel training, supervision and the hiring of qualified applicants.• Implemented new process for employee evaluation which resulted in marked performance improvements. Ensured the marketing layout is initiated to implement the wide range of promotional strategies to increased sales, including promotional and special sales events. Trained and monitored staff on excellent customer service practices. Trained and monitored staff on detailed cleanliness throughout store.