Brandon Determan Email & Phone Number

Saint Paul, Mn, Us

Results-driven Network Security Supervisor with 1 year of experience managing network security infrastructure, implementing security policies, and leading teams to mitigate cyber threats.Tools Used: CIS-CAT, Tenable Nessus, KnowBe4/PhishER, Cisco Switching, Sophos, Watchguard, LibreNMS, Audit360, SIEM, AD Manager, Unifi, VMWare, KACE, Group Policy, and Veeam● Supervised daily operations of the network security team, ensuring adherence to industry best practices and compliance with internal security policies.● Managed and monitored network security infrastructure, including firewalls, intrusion detection/prevention systems (IDS/IPS), and VPNs.● Conducted regular security assessments, vulnerability testing, and penetration tests to identify and address potential threats.● Developed and implemented security protocols, policies, and procedures to safeguard network integrity.● Led incident response efforts for security breaches, performing root cause analysis and implementing corrective actions.● Ensured compliance with regulatory standards such as PCI-DSS, HIPAA, and GDPR, conducting audits and maintaining proper documentation.● Trained and mentored security personnel, developing their skills in threat detection, analysis, and mitigation.● Maintained up-to-date knowledge of emerging cyber threats and security trends, recommending appropriate solutions.● Managed security vendor relationships, evaluating and implementing new security tools and technologies.● Maintain up to date threat intelligence● Audit security process and procedures ● Configure/Manage/Deploy Cisco switches and Firewalls● Remediate vulnerabilities from 3rd party external Pentests

Greater Minneapolis-St. Paul Area

Led a team of network administrators in designing, implementing, and managing complex network infrastructures. Oversaw network performance, security, and troubleshooting, ensuring optimal system reliability and efficiency. Coordinated with cross-functional teams to support business operations and drive improvements. Managed vendor relationships and provided technical guidance and training to team members.Tools Used: VMWare, Veeam, Active Directory, Group Policy, DHCP, DNS, Duo, Office365, Azure, Intune, Fortinet, Sonicwall, Watchguard and ConnectWise● Lead and supervise a team of system and network administrators, providing mentorship, guidance, and performance evaluations.● Delegate tasks, set priorities, and manage workloads to ensure timely completion of projects and daily tasks.● Develop training plans to enhance the skills of team members and ensure a highly capable and efficient IT team.● Foster a collaborative and results-oriented work environment.● Manage, configure, and maintain network infrastructure, including routers, switches, firewalls, and VPNs to ensure high availability and security.● Oversee the installation, configuration, and maintenance of servers (physical and virtual), ensuring optimal performance and uptime.● Ensure system security by implementing and enforcing policies related to firewalls, encryption, access control, and patch management.● Monitor network performance and conduct routine maintenance to ensure reliable operation of the infrastructure.● Design and implement disaster recovery plans and backup strategies to protect critical data and ensure business continuity.● Work closely with IT management to plan and implement infrastructure projects, including upgrades, migrations, and deployments.● Develop and manage network and system improvement projects, ensuring alignment with business needs and budget.● Collaborate with other departments to understand their IT needs and design solutions that meet their requirements.

Greater Minneapolis-St. Paul Area

Managed and maintained server environments, ensuring system reliability, security, and performance. Installed, configured, and updated hardware and software, and provided technical support to end-users. Monitored system health, performed regular backups, and resolved technical issues to support smooth operations and minimize downtime.Tools Used: VMWare, Veeam, Active Directory, Group Policy, Duo, Office365, Azure, Intune, Watchguard, WAP Management and ConnectWise● Install, configure, and maintain servers, workstations, and network infrastructure to ensure high performance and availability.● Administer Active Directory, Group Policy, and domain services to manage users, computers, and security settings.● Perform routine system monitoring, ensuring the integrity, availability, and security of hardware and software resources.● Configure, monitor, and maintain backup solutions to ensure business continuity in case of hardware failures or data loss.● Provide technical support to end-users and resolve issues related to hardware, software, and network systems.● Monitor system performance, identify bottlenecks, and apply necessary optimizations to enhance system efficiency.● Participate in audits, vulnerability assessments, and security reviews, providing detailed documentation and mitigation strategies.

Greater Minneapolis-St. Paul Area

Helpdesk Administrator Specialist at Cyber Advisors, MinneapolisMarch 2015 — March 2017The Help Desk Technician provides technical support, troubleshooting hardware and software issues to ensure smooth system operations. They handle user queries and escalate complex problems as needed, focusing on delivering prompt IT support and minimizing downtime.Tools Used: Active Directory, Group Policy, Duo, Office365, and ConnectWise● Provide first-level support for hardware, software, and network-related issues, assisting users with technical problems.● Managed and prioritized helpdesk tickets, ensuring timely and efficient resolution of user problems.● Diagnose and troubleshoot issues with desktops, laptops, printers, peripherals, and mobile devices.● Installed, configured, and maintained computer systems, peripherals, and software applications.● Provided remote and in-person support to end-users, resolving issues and answering technical questions.● Maintained accurate records of support requests, resolutions, and system changes.● Assist users in resolving login, password, and access control issues, including resetting credentials as needed.● Troubleshoot software applications such as email clients, office productivity suites, and company-specific applications.● Provide remote support to users when necessary, guiding them through troubleshooting steps.

Greater Minneapolis-St. Paul Area

I served in the US National Guard as a Systems Technician. In this capacity. I learned technical skills and applied them to deploy new hardware or software. I also worked in the civilian sector during this time to broaden my capabilities. My strong work ethic and disciplined approach enabled me to achieve results that met or exceeded all expectations.As a systems technician, I worked independently or as part of a team to provide solutions. I adhered to the organization policies and practices to perform the routine maintenance as well as to troubleshoot needs of the end users. This experience set a strong foundation for my success with systems and networks in the private sector after my honorable discharge.Wins during this time were:• Built and supported communication networks with zero failure and high security requirements.• Provided end-user support and configuration of PC and mobile devices in the field operations.• Mentored and trained junior technicians in the administration of systems and networks.

Greater Minneapolis-St. Paul Area

-maintain the highest quality, volume, and other standards for all product produced.-Over see all equipment to guarantee optimal production, and prevent possible complications