-Accountable for overseeing the performance of metric reporting functions of the group, including the development and reporting of KPIs to measure utility performance, monitoring of performance trends, support for the development and reporting of incentives, and other ad-hoc KPI and analytic support activities-Mentored, coached, and supervised a team of 6 analysts-Coordinated KPIs for consistency and alignment-Coordinated and disseminated quantitative benchmarking… Show more -Accountable for overseeing the performance of metric reporting functions of the group, including the development and reporting of KPIs to measure utility performance, monitoring of performance trends, support for the development and reporting of incentives, and other ad-hoc KPI and analytic support activities-Mentored, coached, and supervised a team of 6 analysts-Coordinated KPIs for consistency and alignment-Coordinated and disseminated quantitative benchmarking metrics-Administered and maintained platforms for reporting results to internal Entergy customers, including identifying enhancements to improve visibility and functionality Show less

Responsible for supervising a staff of 8 environmental analysts and evaluating the environmental compliance processes provided by Environmental Management staff for Utility Operations, Transmission, and Shared Services.Evaluates, recommends, develops, coordinates, monitors, and maintains environmental & regulatory policies and procedures that support Entergy's Transmission and Distribution infrastructure and operations' programs. Ensures that the program’s internal controls… Show more Responsible for supervising a staff of 8 environmental analysts and evaluating the environmental compliance processes provided by Environmental Management staff for Utility Operations, Transmission, and Shared Services.Evaluates, recommends, develops, coordinates, monitors, and maintains environmental & regulatory policies and procedures that support Entergy's Transmission and Distribution infrastructure and operations' programs. Ensures that the program’s internal controls, processes, standards, policies and procedures are aligned with and meet EPA and state regulatory guidelines. Responsible for oversight and monitoring of environmental contractor budget and expenses. Supporting direct impacts of environmental cost management and overhead expense balance. Show less

Administered EKGs on patientsTook the vital signs of patientsCompleted patient intake and pharmacy notifications