Brandon Sexton Email & Phone Number

Cleveland, Oh, Us

Redwood City, Ca, Us

Redwood City, Ca, Us

Redwood City, Ca, Us

Provide excellent customer service and timely support for our global workforce via our JIRA Cloud (Service Desk) ticketing system, Slack requests, and/or in-person supportManage the employee onboarding and offboarding processes. This includes: provisioning access and laptops, managing procurement and shipping logistics, running first day onboarding sessions, access termination, and all communications in between.Maintain and manage all endpoints with JAMF Pro system. Running regular audits to ensure accuracy and compliance with company policies.

Hudson, Ohio, Us

• Managed fleet of Apple Devices using JAMF and Apple Business Manager• Zero-touch deployment of macOS and iOS devices• Workflow construction for both Automated Device Enrollments and User-Initiated Enrollments• Provided Tier III support for Apple devices• Leveraged Nudge to enforce macOS updates• Built custom packages for the deployment of applications• Bridged acquisition businesses’ Apple Inventory • Provided Cisco Meraki network support for 180+ remote sales offices• Admin support for Hyper-V environment

Hudson, Ohio, Us

• Deployment and maintenance of Microsoft Intune to manage the organization’s Windows and macOS BYOD devices• Designed and deployed Cisco Meraki network stack to 150 remote offices located across North America

Cleveland, Oh, Us

• Deployment and administrator of JAMF Pro MDM for iOS and macOS devices• Implementation of JAMF Connect leveraging Azure IdP• Coordination of security policy and procedures along with annual penetration testing and infrastructure reviews• Administration of high availability VMware virtual environment• The administrator of Hybrid Azure AD, Microsoft cloud products including OneDrive and SharePoint, and Single Sign-In / MFA integration for identity management

Kent, Ohio, Us

• Managed IT staff and budget for the College of Podiatric Medicine Campus and Cleveland Foot and Ankle Clinic• Ensured compliance with set standards/regulations by preparing HIPAA compliance policy and procedures for the College of Podiatric Medicine and Cleveland Foot and Ankle Clinic• Enhanced visual appeal of presentations/campus visits by replacing the analog audio and video system• Designed a digital signage system for the College of Podiatric Medicine which was later adopted university-wide• Engineer and operated an audio/video/lighting mobile system for a traveling medical continuing education conference• Reengineered campus’s systems setup, optimizing system performance, installing upgrades/patches, establishing system monitoring, and maintaining security protocols.

Kent, Ohio, Us

• Resolved complex issues for Tier 1 and 2 support along with collaborating with vendors for Tier 3 issues• Provided consultation to IT users for all aspects of moderately complex end-user solutions• Windows System Administrator supporting campus and clinic data center needs• Supported file sharing, enterprise printing, identity management, and MDM administration

• Maintained computer hardware systems, while steering physical cabling infrastructure installation and maintenance for copper and fiber cabling• Delivered support to remote offices, warehouses, and retail stores across Ohio

• Provided telecommunication services with a focus on operating NEC phone system installation and programming• Installed and connected computers, networking switches, and routers, phone systems, paging/music, and POS setup while maintaining and troubleshooting networking cabling infrastructures• Self-started business servicing Ohio and West Virginia for information technology needs for Auto Zone, Advanced Auto, Wal-Mart, and CVS

• Managed technology services specializing in network infrastructure for business, warehouse, and retail environments• Oversaw operations covering the eastern United States with multi-location roll-out projects and construction of new offices, data centers, warehouses, and retail locations with structured cabling• Self-started business employed a staff of 10 full-time employees and serviced the eastern US

• Provided hardware and cabling services for network connectivity, communication, operations, and management of enterprise-level networking• NEC phone systems installation, configuration, and troubleshooting

Bachelor Of Technology - Btech, Network And System Administration/Administrator

Associate Of Arts - Aa, Computer Animation

Associate'S Degree, Animation, Interactive Technology, Video Graphics And Special Effects