Advanced AnalyticsSplunk Engineer • Install and upgrade Splunk Universal Forwarders across various platforms - Unix, Linux, Windows and AWS.• Create Splunk dashboards, reports, queries and integrate with CyberArk to trace logs, identify bugs in code repository, troubleshoot issues with ingestion and in Splunk clusters, and perform identity and access management.• Collaborate with Development, QA, operations and DevOps teams to continuously improve SaaS software development process by integrating continuous integration, continuous delivery, micro services, and security infrastructure, to increase ability to deliver applications and services at high velocity.System Analyst• Owned the ServiceNow administration process by examining business needs, conferring with process owners, delegating user groups, dictionary, and catalog items; implementation designed solutions and resolving production system support issues.• Performed system configuration, customization, data imports, and migrate updates into the production environment.

Participating in a 10-week technical training program that focuses onServiceNow fundamentals and implementation. Course includestechnical instruction, IT Service Management, and IT ServiceManagement Implementation, professional development and FinancialLiteracy.Courses:• ServiceNow Fundamentals• ServiceNow IT Service Management (ITSM) Fundamentals• ServiceNow IT Service Management (ITSM) Implementation

A five week program where I assisted high school students with the development of computer science fundamentals, facilitated through H.Y.P.E nonprofit program.I assisted in instructions on various coding fundamentals and concepts.I assisted in instructions HTML/CSS and JavaScript, jQuery, Python and various other languages and concepts.I assisted in instructions of the iterative process of coding and help conclude their experience with a capstone presentation at LexisNexis Risk Solution.

QA testingData Analyst

Backend FrontendNode.jsHtmlCssJQuery

• Demonstrated quality communications skills• Recognized research, isolated and resolved information system problems• Maintain appropriate records and prepared reports as required• Exhibited strong technical/troubleshooting ability• Utilized various databases consecutively with good typing skills