• Lead and supervise the billing team to guarantee smooth day-to-day operations.• Innovate and implement billing procedures and policies for enhanced efficiency and accuracy.• Oversee the timely generation of invoices and billing statements, ensuring compliance with established schedules and guidelines.• Keep a watchful eye on accounts receivable aging reports, actively working to reduce outstanding balances.• Collaborate with collections staff to follow up on overdue accounts and swiftly resolve payment issues.• Work hand-in-hand with other departments to streamline the revenue cycle process and boost cash flow.• Ensure unwavering compliance with industry regulations and company policies related to billing practices.• Conduct periodic audits to ensure billing practices align with regulatory requirements and internal standards.

• Manages day-to-day Accounts Receivable and Accounts Payable activities to meet the financial obligations of the organization• Ensure accurate invoicing of customers and timely collection of payment on behalf of the company• Oversee processing of payments and maintenance of accurate records• Responsible for managing and supervising department employees, including upholding performance, training and mentoring staff• Audit methods and procedures to standardize process and improve efficiency

• Responsible for complying with BSA/Red Flag and all other Bank policies and procedures.• Responsible for daily internal account Bank Balancing (backup for Correspondent & Bank Balancing, Debit/ATM balancing, & credit card balancing etc).• Knowledgeable on ACH rules• Performs daily duties such as online decision, rejects, and ACH returns.• Monitor Caution and Large Dollar Reports..• Responsible for backing up various duties throughout the Operations Department. • Actively achieves individual sales, referral, operational, and community involvement goals.

• Keeps cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney.• Helps develop cases by maintaining contact with people involved in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports.• Keeps clients informed by maintaining contact; communicating case progress.• Maintains case costs by verifying outstanding balances with attorney, clients, and providers.• Supports case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; monitoring and obtaining discovery responses; organizing materials for team case review.• Updates job knowledge by participating in educational opportunities; reading professional publications.• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Managed accounts receivable • Provided customer service • Maintained budget for inventory and PNL • Marketing promotions • Hired, trained, and supervised multiple managers in training and assistants, consistently striving to ensure that the company retain and attract the best people. • Prepared and delivered employee performance reviews. • Maintained quality for all locations worked