Brandon Fox Email & Phone Number

Statesville, Nc, Us

Statesville, North Carolina, United States

Managed Dealer accounts in eastern NC. Built the territory from three dealer locations to 19 within a year

 Work with Customers and Sales representatives to recommend product to meet customer requirements Create BOM’s, drawing mark up’s, and Specifications Sheets for Finished Goods Create and review procedures for Applications Engineering Department Create and present Product Training  Resolve Customer issues Respond to Customer inquiries via Phone, Email and Chat Work with NPD team to provide input of new designs from the VOC

 Built a strong technical customer service team and developed team members within business unit into other positions Created standard work for team with the teams assistance to improve efficiency, consistency, and accuracy.  Created and maintained department budget Created processes and procedures to improve efficiency of team Reviewed pricing of BOM and Gross Margins for products  Monitored metrics for team Participate in product planning sessions Worked with customers on site and through trade shows to understand their requirements and exceed their expectations Worked with Design Engineering, Purchasing, Quality, and Marketing for Product Launches and releases Assisted Marketing in creating Product Literature for Product Launches

 Worked with Customers and Sales representatives to recommend product to meet customer requirements Visited Customer sites to discuss their requirements  Created BOM’s, drawing mark up’s, and Specifications Sheets for Finished Goods Provided quotes to customers and sales representative Attended trades shows to work booth and walk show Created and presented Product Training

Bachelor Of Science (Bs), Business Administration And Management, General

Graduated Cum Laude

Associate Of Science (A.S.), Mechanical Engineering