Proper search is a multi-industry, role agnostic, modern search firm specializing in the recruitment of board members, C-suite executives, VP’s, Directors, and any other strategic talent your business requires to power what’s next.We believe that a company’s success is determined by the quality of its leaders. Using our 3 Pillar approach of People + Technology + Community we’ve been able to systematically infuse both the “Art & Science” of recruiting to achieve $100,000,000 in candidate offers and counting. For more information on our best in-class / transparent pricing visit https://propersg.com/#home-pricing-tierSome of our prior clients include:Common Spirit Health | Kettering Health | Muve Health TalkSpace | Cipher Health | CirrusMD | MDLive | MDInsiderDelta Dental | Element3 Health | Allergan | Zeiss

• Supervise Relationship Managers, HR, Recruiters and assist in the management of all day-to-day operations • Lead weekly Operations review in order to maximize revenue opportunities• Conduct complex client grievances including timely investigation, resolution identification and closure• Facilitate monthly analysis on P&L and present analysis to leadership• Create new systems for staff to generate additional efficiency for office staff• Track Net Promoter Score to ensure our clients and staff are happy/find areas of improvement• Partner with Clinical team to ensure overall efficiency within the office

Drove the successful launch and subsequent growth of a new office, skillfully achieving annual revenue and GM goals within the first year. The strategic mindset applied to driving revenue growth included proactive sales calls, securing referrals, and a successful track record of increasing the client base by 20% in year two.Initiated and presided over Weekly Operations reviews, an integral component leading to the identification and swift realization of revenue opportunitiesInstrumental in developing and executing multi-level marketing strategies, a key facet of shaping and implementing the our overall business strategy. These initiatives elevated the organization's presence, amplified brand visibility, and attracted a robust stream of new clients.Forged and cultivated relationships with diverse insurance groups, a strategic partnership in alignment with the goal of collaborating with cross-functional teams and leaders on process design, change management, and standard work. Demonstrated a forward-thinking mindset by leading referral guidance efforts through insurance verification and program application, ensuring the seamless transition of patients in our pipeline.

• Manage Flu and Wellness program for Orange County• Responsible for ensuring client satisfaction with all events and oversight of day to day operations• Resolve concerns by investigating issues at the office level and creating and implementing strategies to prevent future concerns• Hire and schedule skilled nurses for over 400 clinics through the year• Conduct research to identify, select and prospect potential clients and generate leads while managing and improving relationships with clients• Manage training's for all staff to ensure competency for all events

•Transferred on “Stretch Assignment” to help office rebuild their pit and reassess their best practices•Trained 4 new recruiters; managing over 70 patients and 140 nurses•Create efficient work environment between multiple platforms – billing team, marketing team, contract coordinators, and most importantly, our clinical staff•Sales calls to grow business•Managed Wellness/Flu Program•Administer in-service for external employees•Create Plan/Goals/Objectives for our “PIT” team in order to lower overtime, missed shifts and drive revenue higher

• Manage operations, financial reporting, marketing, employee relations, recruitment, and payroll• Create efficient and effective strategies/plans and policies to grow business • Create/utilize Multi-Touch Marketing strategy to reach broad range of nurses• Present these strategies and policies to upper management and executives• Manage over 180 nurses and 80 patients• Managed multiple years of Wellness/Flu program – over $100k per year in sales• Everyday communication with Doctors, case managers, school nurses, Special Education personnel, and insurance personnel• Created business relationships with RT’s, CPR instructors, and social workers

• Develop strategies for clients to reach their financial goals• Plan for clients financial future; develop roadmap for clients• Developed relationships with business owners and key “gatekeepers”