Managing General Partner under Parks Amusements, LLCOperations Manager at Silverball; also: Financial Manager & Analyst, HR Manager, Marketing Analyst under Parks Amusements, LLC

Financial Manager & Co-Owner for "Silverball of Columbia, LLC" formed in January 2022 as a result of entering into a lease-to-own acquisition for controlling interest of "Silverball Bar, Arcade, & Restaurant" in Downtown Columbia, MO.A founding member of "Silverball of Columbia, LLC"Roles: Payroll, Scheduling, Financial, Accounting, Human Resources & Quality-Assurance ManagerCreated and implemented positional & workplace procedures in effort to create minimum productivity standards while maintaining a focus on a low-stress and highly accommodative work atmosphereMaintained sales-tax, credit, & loan payments; labor reporting, and business & liquor licensesLong-term financial & business planning with co-owners, prioritizing cost-efficiency & internal talent growthRepositioned spending & cost structure with respect to macroeconomic trends, such as heightened inflation, volatile labor supply, & lagging supply chain

Ensure efficient operation with all assets, including equipment, people, and the workspaceProvide training and growth opportunities for employees seeking higher positions at SilverballRemedy customer complaints to preserve their entertainment experienceForm standardized training protocolsAid general manager in marketing campaigns

Assisted formation of new restaurant expansion and established operational processesRetrained all staff to enforce COVID-19 regulations as of March 2020Year-end revenues down 8% while limited to 25% of building capacity and 20% less hours of operations (due to local COVID-19 regulations)Acting HR manager

Outreached, interviewed, onboarded, and trained 14 employeesIncreased sales by 22-43% compared month-to-month revenues with the previous yearOversaw liquor inventory; overall theft & waste decreased by estimated 80%

Cleaned premises on a weekly basisKept employees accountable for their work ethicAided management in retraining of staff members

Aided management in the training of 7 employeesSettled customer complaints, such as poor service or theftEnsured pacing of employees to maximize operational efficiency

Cleaned interior and exterior of vehiclesEnsured customer satisfaction with the service prior to their departure

Coordinated and led learning activities to support educationProvided regular care to children with special needsResponsible for the well-being of up to 85 childrenChaperoned for groups up to 20 on summer trips

Aided the teachers in educational activitiesSupervised up to 85 children on the premisesProvided additional care to children with special needs, such as diabetes and behavioral disorders

Supported teachers in educational activitiesSupervised up to 60 children on the premisesProvided additional support to children with special needs, such as behavioral disorders