-Continuously applied security patches to all of our networks, ensuring compliance with DISA requirements.Verified patch versions and expiration status weekly, guaranteeing a secure network environment.-Configured firewalls from scratch, utilizing tools and expertise, collaborated effectively with colleagues to successfully complete the migration. Implemented PowerShell scripts to automate tasks such as archiving log files and mass password changes. Streamlined enterprise-wide processes, enhancing efficiency in user account management. -Managed 50+ servers and Virtual Machines daily on all networks using vSphere and ESXi interfaces. Applied version updates in compliance with DISA requirements and created new VMs and servers as per network needs. Effectively utilized vSphere to manage Virtual Machines and vCenter to oversee multiple servers critical to our essential assets and operations. -Managed the EPO server through the Trellix interface, deploying products to all workstations within the network. Utilized Trellix interface for updating and implementing essential security products.-Spearheaded the implementation and proof of concept for the Star Shield application.Managed Linux and Windows-based tests, demonstrating the application's reliability and efficiency utilizing Aspera transfers tests and constant communication to our home network. Provided ongoing evidence of the system's capability to enhance network services over Linux and Windows platforms.-Troubleshooting Network Issues: I consistently leverage the CISCO CLI and Putty tools to meticulously analyze and rectify issues pertaining to the routing table, IP scheme, IP routes, interface configurations, and security applications. My approach aims to swiftly identify and address challenges, ensuring the sustained health and optimal functionality of the network through effective solutions and mitigations.

Currently provide digital marketing services for a variety of different businesses allowing companies to properly and effectively reach their desired audience. I utilize market research, trend analysis, and ad spend via Facebook, YouTube, Instagram, email, google, etc. to successfully target the needed customers for each business client needs.

Managed fire protection and emergency medical services stateside and overseas, covering many districts and 200,000+ residents. Directly influenced growth of existing knowledge regarding fire and medical safety by developing strong relationships with all families and residents. Created an emphasis on customer service and patient satisfaction while providing essential emergency services throughout assigned districts. Developed and maintained electrical systems processes to simplify how 2,000 members access and manage essential services and applications such as: IT, network/security systems, complex lighting systems, utility infrastructure, and server rooms. Directly managed the deployment of networking infrastructure within the Tactical Operations Command network which is responsible for 10,000+ sailors and contractors.-Significantly increased response time effectiveness and patient satisfaction after services and support were provided.-Led department to receive #1 ranking among many districts-Achieved a Current NREMT Certification, California State EMT certification, and Current AHA CPR certification -Completed Naval Fire Academy at the top of my class-Earned a top ranking position in the Navy Electrical Technologies program -Active Secret Security Clearance -Directly managed and collaborated with IT professionals to develop an effective server room and network/security technologies

Accurately assessed a diverse arrange of IT issues and provided various complex troubleshooting services for over 49,000 employees who work for Prime and remote contractors. Utilized my DUO Authentication Security Administrator privileges to manage the precise requirements to verify users identity and to make sure the security of Prime’s network was protected. Efficiently utilized AD, IAM, DUO, Citrix Cloud, and AD Manager to address a multitude of IT problems. Always addressed a user with respect, dignity, and empathy to provide excellent customer service and quality IT solutions to each employee. Efficiently performed network security facilitation using proper analysis of users tendencies and decisions users make in regards to protecting the network of Prime. Properly communicated with end users and provided practical examples of security based workflow throughout daily activities within the network. Prevented 100+ security breaches by properly and efficiently analyzing issues brought up by users in their emails or systems they use for their workflow. Assisted network engineer utilizing Wireshark to identify connectivity problems, slow applications or systems, and analyze all systems within Prime’s network. Managed and troubleshooted virtual machines with a variety of issues experienced including but not limited to connectivity issues, configuration issues, and workflow issues. Accurately and securely managed the McAfee Drive Encryption for all of our users and colleagues within the hospitals and facilities within the Prime network.-Maintained a 70+ call volume average at my position-Received DUO Admin status within a month of being hired and utilized admin status to properly verify 1,000 + employees -Assisted on adding users and deleting users within Powershell utilizing Prime’s Remote Server Administration Tools

Provided excellent customer service to 200,000+ customers who needed guidance throughout the store or within my department.Promptly answered phone calls and effectively assisted customer with request or transferred call to applicable department