Partnering with health systems to create relationships with patients through world-class artificial intelligence and consumer-centric modern urgent care platforms. Through the addition of the Intellivisit artificial intelligence tool to the UCP Merchant Medicine family, the patient experience can be even more affordable, consistent, and efficient as well as move up-stream to drive patient decision making to save patients time and money through leading navigation capabilities.UCP Merchant Medicine has partnered with 65+ health systems in 40+ states and, since 2015, has opened 150+ modern urgent care centers. Health systems across the country have acquired capabilities from UCP Merchant Medicine that drive Net Promoter Scores in the 90s, average door-to-door times in the 30s, and improved financial margins through higher average revenue and lower average expense per visit.

Urgent Care Partners is an operations advisory firm focused on designing, activating, and operating Modern Urgent Care Centers for health systems and other care providers as they operate in this area of retail and urgent care medicine.Services Brandon provides to UCP clients include:• Strategic planning• Program and clinic design and operations management• Provider recruiting• Brand development• Process improvement and excellence• Healthcare experience optimizationwww.urgentcarepartners.com

Brandon J. Robertson is Chief Executive Officer of Intellivisit Solutions. He formed Intellivisit Solutions in 2022 and has sought to create opportunities for health systems to thrive in the ever-changing healthcare space with focus in real-time artificial intelligence decision support.Brandon’s expertise is in healthcare consumer centric modern urgent care, virtual care, and occupational health services. He is an expert in artificial intelligence applications for healthcare as well as Six Sigma and Lean methodologies.

Health System Advisors is a strategy advisory firm focused on facilitating new thinking for hospital and health system leaders as they navigate the future healthcare environment.Services Brandon provides to HSA clients include:• Strategic planning• Service line planning• Practice rationalization• Healthcare infrastructure planning

Centra Care Adventist HealthCare Urgent Care is a new network of clinics providing urgent care and occupational medicine services to the communities of the Washington DC beltway.We specialize in family medicine, pediatrics, orthopedics and corporate and occupational medicine. Each of our urgent care centers provides nonappointment-based services including on-site x-rays, labs, and prescription medications.Centra Care is a not-for-profit organization that has served Central Florida for over 25 years, with a mission to "Extend the Healing Ministry of Christ", and a vision to provide compassionate, convenient, preeminent, urgent medical care. Centra Care is currently one of the top five largest hospital-affiliated urgent care systems in the nation.Adventist HealthCare, based in Maryland, is comprised of three acute care hospitals, a behavioral health campus, and rehabilitation hospital collectively serving over 650,000 patients annually.

Finance/Business Development: Manage financial aspects of 19 sites and $11 Million Annual Net Revenue companies Centura Centers for Occupational Medicine (CCOM) and Colorado Sport and Spine Centers (CSSC). Develop and implement a business plan to create and roll-out an integrated Occupational Medicine state-wide service line. Develop and implement a new model for managing productivity across CSSC based on units of services, visits per patient, and patients per therapist per hour. Create business and implementation plans to organize a centralization and optimization of all Occupational Health resources under CCOM to drive system-wide injury prevention and wellness promotion with the goal of worker’s compensation and medical expense reduction. Monitor all aspects of revenue cycle from Operations to Billing to Reporting. Operations: Open and manage two CCOM locations in Denver (Littleton and Westminster). Relationship, expectation, and deliverable management for external and internal customers. Occupational Health process improvements include dashboard to monitor state-wide compliance, streamlining and reducing variation in new hire processes/health screens/forms, alignment of requirements and goals for the Occupational Health service line, and reorganization of all Centura Adventist Health Systems hospitals Occupational Health departments to focus on efficiency and waste reduction. Teach Six Sigma/Lean Green Belt course to CCOM Leadership (24 participants). Lead Process Improvement project to improve Pinnacol CPI scores across CCOM from an average of 2 stars to 4 stars out of 5 in 6 months.Strategy/Marketing: Reorganize and incentivize the Marketing and Sales Team to focus on Sales and Account Management as well as hospital/clinic based service line sales. Implement and manage a commission basis for Marketing and Sales associates. Prepare and submit proposals for multiple RFPs. Organize a system for all pricing maintenance and offers for CCOM and CSSC.

Centura representative of the Medicaid Regional Care Collaborative Organization (RCCO) Region 6 for Colorado Community Health Alliance (CCHA). Operational and strategic implementation for CCHA and its expanded network to provide care management for a population of 60,000 Medicaid members.Develop and present business plan for the union of all Occupational Medicine programs in Centura into one, standardized, employer and employee-centric program.Develop the Centura Health Junto on a budget of less than $25,000/year. This group is a talent management group with 60+ members that takes up-and-coming leaders and drives education, relationship development, and opportunities for stretch projects managed by Executive Leadership.Develop budgets and financial models for the integrated Physician Network (iPN). Work with select team from Executive Council to develop new approach to do business as a shift from hospital to ambulatory centric care. This plan has evolved into the Colorado Health Neighborhood (CHN) strategy. This plan was approved at the Executive Council and the Centura Board.Reporting of accounting information and statistics for the Adventist Health Systems hospitals in Centura. Perform and lead all Month End Close Accounting procedures for Avista Adventist Hospital.Utilize the databases and Microsoft MapPoint to assist Leadership in market analysis: map development, and market share and service area analysis.Develop and implement the Patient Flow Management System for Parker Adventist Hospital. This System is a comprehensive model that predicts the quantity of patients versus hospital beds by day of the week. It is aligned with policies and procedures to efficiently manage the predicted and actual quantities of patients in the hospital.Lead a Six Sigma and Lean process improvement project in the Avista Adventist Hospital Emergency and Patient Access Departments focusing on “Door-to-Doc” times of less than or equal to 30 minutes.

Input & analyze data for the capital budget. Prepare monthly variance reports for a minimum of 3 divisions. Monitor & review quarterly variance reporting from all divisions in Pediatrics. Compile & analyze patient surveys to find areas which need improvement. Assist in financial reporting for Pediatrics Endocrinology & Metabolics. Assist in grant preparation for submission to NIH.