//Project Management & Business Dev Work:Writing and defining the scope of projects, including requirements, timelines, key milestones and budgets.Manage development teams and the software development lifecycle for projects using Kanban (Agile) from design to deployment.Write backlog tasks and user stories with development teams for upcoming development cycle.Manage backlog as needed if priorities shift or new features need to be implemented.Plan, prioritize and implement ongoing value based functionality updates with Stakeholders.Work in a QA capacity to test beta builds before deploying live.Work with clients on business strategy and app monetization.Write contracts, project briefs/requirements, and negotiated bids from vendors.Created the project plan and managed the design and development teams of a $900,000 funded start-up, to create a scalable distributed system consisting of a Web Portal, Consumer App and a Store iPad App.Handled negotiations, meetings, contracts, invoices, and client relationship management for new and existing clients.//User Experience Work:Writing the functionality and design requirements of projects for the design team.Work with design teams on wireframe mockups to give a clear picture of usability for clients before high fidelity designs were made.Overseeing the UX (User Experience) and design QA (Quality assurance) of client projects and making sure the UI designers incorporate all project functionality and design guides.Problem solve UX issues and make suggestions to facilitate a better end user experience.Designed UI mockups in Adobe XD to aid in the sale of projects to clients. Designed portals for companies to control their mobile apps from.

Oversaw and directly supported 70+ trucks and drivers daily for Santa Clarita and Simi Valley delivery operations.Organized overnight air delivery drops and set up new logistics as necessary.Worked directly with the business development and semi-truck departments to set up repeating pick-ups for large freight clients within the assigned region.Initiated investigations into missing packages and followed up with customers to rectify problems.

Worked with a local IT company’s stakeholders to write their email marketing once a week and their Google Adwords advertisements with a spend budget of $8,000/month.Saw an average increase in open rate of 11% for the IT company's email marketing by implementing more sound copywriting techniques.Analyzed conversion rates and saw an increase in inquiries by including more niche development languages.Designed a new website using a visual website builder and wrote a marketing plan for a local carpet cleaning business.Input details, prices, sizes and edited photos for over 2000 food and drink products for a convenience store delivery app.