Technical Account Manager
Current
Jun 2024 - Present
AeroLeads people directory · profile
Brandon Karpy Email & Phone Number
Distinguished IT Leader | Solutions & Methodology
at
ReferWell
1 work email found
@gatewayhealthplan.com
2 phones found area 724
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Distinguished IT Leader | Solutions & Methodology
Location
Greater Pittsburgh Region, United States
Who is Brandon Karpy? Overview
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Quick answer
Brandon Karpy is listed as Distinguished IT Leader | Solutions & Methodology at ReferWell, based in Greater Pittsburgh Region, United States. AeroLeads shows a work email signal at gatewayhealthplan.com, phone signal with area code 724, and a matched LinkedIn profile for Brandon Karpy.
Brandon Karpy previously worked as Technical Account Manager at Referwell and Product Solutions Architect at Mend: Integrated Patient Engagement And Telehealth Platform. Brandon Karpy holds Bachelor Of Science (Bs) Communications And Information Systems, Professional Communications And Information Systems from Robert Morris University.
Company email context
Email format at ReferWell
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{first_initial}{last}@gatewayhealthplan.com
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Profile bio
About Brandon Karpy
As a visionary and strategic leader, I bring a proactive and analytical approach to drive organizational success. With a keen eye for identifying areas of improvement, I excel in assessing the current landscape and developing effective action plans that optimize operations and drive growth. I possess a strong ability to enhance existing processes and implement innovative strategies to stay ahead in a rapidly evolving business landscape. My unwavering commitment to tackling challenges head-on with a solution-oriented mindset ensures successful outcomes and empowers teams to exceed expectations.
Listed skills include Integration, Troubleshooting, Software Documentation, Visio, and 42 others.
Current workplace
Brandon Karpy's current company
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10 roles · 23 years
Brandon Karpy work experience
A career timeline built from the work history available for this profile.
Product Solutions Architect
Summary: - Worked on project teams for designing/building new features - Created and maintained feedback loops via Pendo Guides and NPS segments - Created Sales Demo prototype (via Figma) for Account Executives - Continued to document new and existing product features
Aug 2023 - Apr 2024
Solutions Architect
Summary: - Created companywide methodology and process improvement - Created a project team to design and implement methodology on new feature rollout - Created internal and client-facing documentation for all new and existing product features - QA of new product features - Trained various teams on new features - Designed solutions for prospects and existing clients - Designed a new demonstration process for new prospects and expansions - Created pre-recorded full demo and feature-specific videos for AE’s to distribute to prospects - Built multiple new Statement of Work (SOW) templates - Managed SOW/RFP completion of prospect and existing client expansion - Revamped revenue team playbook - Resolved escalation issues from the implementation team - Designed graphics for marketing campaigns - Editor of company newsletter (internal)
Dec 2021 - Aug 2023
It Solutions Architect
Summary: - Constructed an Architecture Review Board (ARB) -- ARB consisted of all IT Directors -- ARB was built to allow IT help Solution and add recommendations to proposed initiatives - Defined Architecture Review process within the Enterprise Project Intake - Represent Solutions Architecture on the Vendor & Project Intake Committee - Continued disposition allowed organization to increase revenue and decrease loses by consolidating vendors/applications - Created detailed Enterprise, Solutions, and Technical diagrams based upon organizational disposition - Documented and enhanced process flows by working with Business Owners, Stakeholders, and Vendors - Designed both visual and documented process flow enhancements for Strategic Initiatives
Jun 2019 - Oct 2021
Architect
Summary: - Ensure all work is adherence to the relevant development standards, as well as, meaningful use stages one and two - Design, Coding, Testing, Documentation in the areas of Development and Maintenance using XML, CCOW (1.2, 1.5, 1.6), SAML (1.1, 2.0), CCD, CCDA, and XDS.b - Completion of all necessary software and non-software configurations in the timescales as defined by the statement of work of client and Project Manager - Deployed and configured Single Sign On solutions utilizing the SAML architecture on top of EHR’s : Cerner PowerChart/FirstNet, NextGen, Meditech, eCW, GE Centricity, and Allscripts Solutions including TouchWorks, Sunrise Clinical Manager (SCM), and Pro - Collaborate with customers, and act as the vendor liaison between their partners, as we deployed meaningful use solutions, such as XDS.b integration (C32/CCD) and Direct Project communication via CCDA - Worked remotely and onsite with overseas Product Development team in Israel to enhance application portions of future versions - Document and review issues with the development team to provide the customer with a hot fix solution that either overcomes a product defect or delivers a product enhancement - Integrated EHR’s using CCOW Context Management in order to transmit patient and user context to dbMotion products
Apr 2016 - Jun 2019
Sr. Implementation Consultant
Sep 2013 - Apr 2016
Sr. Software Engineer
Jul 2013 - Sep 2013
Sr. Application Engineer
Summary: - Ensure all work is adherence to the relevant development standards, as well as, meaningful use stages one and two - Design, Coding, Testing, Documentation in the areas of Development and Maintenance using XML, CCOW (1.2, 1.5, 1.6), SAML (1.1, 2.0), CCD, CCDA, and XDS.b - Completion of all necessary software and non-software configurations in the timescales as defined by the statement of work of client and Project Manager - Deployed and configured Single Sign On solutions utilizing the SAML architecture on top of EHR’s : Cerner PowerChart/FirstNet, NextGen, Meditech, eCW, GE Centricity, and Allscripts Solutions including TouchWorks, Sunrise Clinical Manager (SCM), and Pro - Collaborate with customers, and act as the vendor liaison between their partners, as we deployed meaningful use solutions, such as XDS.b integration (C32/CCD) and Direct Project communication via CCDA - Worked remotely and onsite with overseas Product Development team in Israel to enhance application portions of future versions - Document and review issues with the development team to provide the customer with a hot fix solution that either overcomes a product defect or delivers a product enhancement - Integrated EHR’s using CCOW Context Management in order to transmit patient and user context to dbMotion products
Apr 2012 - Jul 2013
Systems Specialist
Summary: - Technical project lead for iPad configuration, deployment, and support - Technical project lead for Allscripts EHR (TouchWorks) rollout, including integration with Welch-Allyn and Midmark medical devices - Documentation specialist and trainer for iPad/Mobile devices - Tier 3 escalation for mobile devices and Allscripts (TouchWorks) technical questions - Managed client application upgrade for several versions of Allscripts (TouchWorks) - Managed all mobile device upgrades for various projects using Mobi Control Manager - Executive level technical support and training
Nov 2007 - Apr 2012
Systems Operations Technician
Summary: - Successfully implemented Goodlink project to North American, Canadian, Australian, Asian and European offices - Subject matter expert on backup of corporate network using ArcServe backup software - Traveled to regional offices to set up and configure Digital Assessment Centers: installed digital video servers; configured custom-built software to capture video assessments; tested installation of NTSC video cameras and microphones - Documentation specialist for internal troubleshooting and configurations - Supported more than 1000 internal clients and 150 external client companies - Security Policy creation, management, and support for internal client workstations
2004 - 2007
~3 yrs
2 education records
Brandon Karpy education
Bachelor Of Science (Bs) Communications And Information Systems, Professional Communications And Information Systems
Robert Morris University
Associates Degree In Specialized Technology, Computer And Networking Technology
Pittsburgh Technical College
FAQ
Frequently asked questions about Brandon Karpy
Quick answers generated from the profile data available on this page.
What company does Brandon Karpy work for?
Brandon Karpy works for ReferWell.
What is Brandon Karpy's role at ReferWell?
Brandon Karpy is listed as Distinguished IT Leader | Solutions & Methodology at ReferWell.
What is Brandon Karpy's email address?
AeroLeads has found 1 work email signal at @gatewayhealthplan.com for Brandon Karpy at ReferWell.
What is Brandon Karpy's phone number?
AeroLeads has found 2 phone signal(s) with area code 724 for Brandon Karpy at ReferWell.
Where is Brandon Karpy based?
Brandon Karpy is based in Greater Pittsburgh Region, United States while working with ReferWell.
What companies has Brandon Karpy worked for?
Brandon Karpy has worked for Referwell, Mend: Integrated Patient Engagement And Telehealth Platform, Gateway Health, Allscripts, and Allscripts Dbmotion – Population Health Management Solutions.
How can I contact Brandon Karpy?
You can use AeroLeads to view verified contact signals for Brandon Karpy at ReferWell, including work email, phone, and LinkedIn data when available.
What schools did Brandon Karpy attend?
Brandon Karpy holds Bachelor Of Science (Bs) Communications And Information Systems, Professional Communications And Information Systems from Robert Morris University.
What skills is Brandon Karpy known for?
Brandon Karpy is listed with skills including Integration, Troubleshooting, Software Documentation, Visio, Testing, Servers, Databases, and Active Directory.
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