Brandon Kempma

Brandon Kempma Email and Phone Number

Cloud Partner Support Engineer at Society Consulting @ Society Consulting
bellevue, washington, united states
Brandon Kempma's Location
Marysville, Washington, United States, United States
Brandon Kempma's Contact Details

Brandon Kempma work email

Brandon Kempma personal email

Brandon Kempma phone numbers

About Brandon Kempma

Brandon Kempma is a Cloud Partner Support Engineer at Society Consulting at Society Consulting. He possess expertise in mcdst, microsoft exchange, microsoft outlook 2010, exchange connectivity, microsoft online services and 5 more skills. Colleagues describe him as "Brandon has an uncanny ability to adapt to change, and his approach to learning and developing new skills is matched by only a few. Brandon quickly advanced and climbed the latter to become one of the elite Service Engineers. His peers looked to Brandon for support and he always took the time to help and teach others. Brandon is very personable, caring and professional and his “customer service first” approach give him an edge in the market." and "Brandon has done an outstanding job with the Opt In/Opt Out request for customers that were being transitioned from BPOS to O365. Brandon's knowledge and clear message to the customer on these transition phases work has resulted in a lot of customer satisfaction. Thank you Brandon"

Brandon Kempma's Current Company Details
Society Consulting

Society Consulting

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Cloud Partner Support Engineer at Society Consulting
bellevue, washington, united states
Employees:
37
Brandon Kempma Work Experience Details
  • Society Consulting
    Cloud Partner Support Engineer
    Society Consulting Dec 2012 - Present
    Issaquah
    Provide support to Microsoft Office 365 cloud partners on diverse issues related to hosted platforms
  • Alfy'S Pizza
    Delivery Manager
    Alfy'S Pizza Sep 1995 - Present
    Smokey Point/Arlington
    Currently working on call onlyWork as a delivery driver (primary responsibility)Take customer orders by phone and in Deliver customer orders in a timely manner Kitchen Manager & General ManagerOversee local marketingOversee employeesMaintenance and cleanliness of facilitiesScheduling of employeesPlacing food ordersInventoryEnsure product qualityTraining of all employees
  • Wimmer Solutions
    Change Team Engineer
    Wimmer Solutions Nov 2012 - Dec 2012
    Redmond
    Applying work orders to Servers in CORP, BPOS-D, and BPOS-F
  • Vmc
    Transition Escalation Manager
    Vmc Jul 2012 - Oct 2012
    Redmond Wa
    • Identify BPOS to Office 365 transition issues for first tier customers• Monitor these issues for proper procedure and troubleshooting• Provide Daily reports with VP level visibility for outstanding transition related issues• Provided technical and process review for outstanding tickets to Technical Account Managers and Transition Technical Support Leads• Engaged support management and support engineers to work issues to completion• Engage further resources as needed to expedite time to resolution• Triaged daily to review and correct processes the may be out of place
  • Vmc
    Bpos/Office 365 Technical Support Engineer Ii & Iii Transition Helpdesk & Community Forum Moderator
    Vmc Apr 2011 - Jul 2012
    Redmond
    •Answer phones and create Service Requests•Work both web submitted and phone Service Requests•Utilized Knowledge Base and Internet tools•Utilized peer consults as necessary•Work crossed platform issues•Work cross vender issues•Make well documented notation•Send well written responses•Earn respect and trust from customers•90%+ Quality Assurance Pass Percentage•Utilize Right Now, Customer Assistance Portal, and MSSolve •Work swiftly to resolve issues related to transitions from BPOS to Office 365•Community Forum Moderation – Hybrid deployments, ADFS, and migrations•Handle colleague consults and direct them to the correct path•Create and monitor Engineering escalations –Bugs/PSIDs in Product Studio•CPE escalation point, work with Technical Account Managers, and Get Help Advocacy Team•Premier support and Direct Connect often working with Syndicated Partners (White glove)
  • Vmc
    Bpos Support Engineer
    Vmc Aug 2010 - Apr 2011
    Redmond
    •Answer phones and create Service Requests•Work both web submitted and phone Service Requests•Utilized Knowledge Base and Internet tools•Utilized peer consults as necessary•Work crossed platform issues•Work cross vender issues•Make well documented notation•Send well written responses•Earn respect and trust from customers•90%+ Quality Assurance Pass Percentage•Utilize Right Now
  • Edmonds Community College
    Lab Tech Intern
    Edmonds Community College Mar 2007 - Jun 2007
    Edmonds Community College
    Hardware assessmentsRebuild computersOrganize and classify computersMake computers acceptable for the Microsoft Authorized Refurbisher programUse a strict configuration of Microsoft Windows XP

Brandon Kempma Skills

Mcdst Microsoft Exchange Microsoft Outlook 2010 Exchange Connectivity Microsoft Online Services Outlook Active Directory Sharepoint Troubleshooting Windows 7

Brandon Kempma Education Details

Frequently Asked Questions about Brandon Kempma

What company does Brandon Kempma work for?

Brandon Kempma works for Society Consulting

What is Brandon Kempma's role at the current company?

Brandon Kempma's current role is Cloud Partner Support Engineer at Society Consulting.

What is Brandon Kempma's email address?

Brandon Kempma's email address is jo****@****ail.com

What is Brandon Kempma's direct phone number?

Brandon Kempma's direct phone number is +120642*****

What schools did Brandon Kempma attend?

Brandon Kempma attended Edmonds College, Edmonds College, Marysville-Pilchuck High School.

What skills is Brandon Kempma known for?

Brandon Kempma has skills like Mcdst, Microsoft Exchange, Microsoft Outlook 2010, Exchange Connectivity, Microsoft Online Services, Outlook, Active Directory, Sharepoint, Troubleshooting, Windows 7.

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