• Managing the footwear department floor to high standards ranging from visual merchandising to ensuring other staff members are working efficiently.• Contributed significantly to visual merchandising and maintaining impeccable merchandise presentation standards.• Collaborated with Department Managers to devise new strategies to reach and exceed KPI and sales targets for other staff members.• Managing the stockroom ranging from inputs and outputs of stock levels and ensuring stockroom standards are organised to ensure smooth operations.• Exceeding daily and monthly sales and KPI targets consistently through personalised customer service experience and unique sales technique.• Offered a supervisor position.• Been recognised by management on multiple occasions because of my consistency to exceed individual KPI targets.• Mentored and trained new staff, instilling a culture of excellence and teamwork.• Undertook the full-time contract offered to me during peak Christmas period

Ensuring that inventory levels during the Christmas period were accurate and maintaining the stockroom to a high standard.Key responsibilities• Maintaining cleanliness and ensuring the stockroom is organised. • All stock received is accurate and is processed properly into the system.Achievements• Passed the Christmas casual period and didn’t take upon the job due to lack of career progression opportunities in the company.

• Maintaining cleanliness and ensuring the store is hygienic and up to workplace health and safety standards.• Providing excellent customer service and making food up to company standards, alongside with managing staff members.• Managing other staff members in my area to ensure pro-active and high-quality customer service.• Offered a management position