Brandon Leonard Email & Phone Number

Taiwan

Taichung City, Taiwan

United States

-Work as an independent contractor for several research companies throughout the US. - Write extensive reports and evaluations regarding the employees’ procedures, interactions, and site inspections, according to each company’s specific guidelines. - Adhere to tight deadlines to provide timely information.- Apply a strong attention to detail to evaluate employees of various retail, food service and other businesses

Online

Taipei City, Taiwan

Tianjin, China

Greater San Diego Area

Practice evidence-based coaching skills to facilitate, educate, and support positive behavioral changes in a diverse customer base, enrolled in Weight Management, Stress Management, Tobacco Cessation, and Health Improvement Programs, via telephone, live chat room, and email mediums.Worked on developing an individualized plan with each member and provided support to help them sustain lasting behavioral changes gained through participation in programs and utilizing the Transtheoretical Stages of Change model. • Maintain strict confidentiality, accuracy, and efficiency to exceed company performance standards related to customer satisfaction, response times, and positive health improvement outcomes. Utilize electronic systems to document coaching session notes, goal strategies, clinical data, behavioral outcomes, and all administrative duties of assigned members.

Tianjin/Shanghai

Assisted the Language Learning Director (LLD) in curriculum administration through scheduling and planning activities. Trained new cast members on course content and classroom management. Lead several team building events such as the Human Knot, trust falls etc. and discussed how teamwork is essential to the success of our team. Responsible for collaborating with an international partner and team to deliver the Disney English product to our learners (ranging in age 3-12 years old) and their parentsProvided ongoing trainings each month for staff members and updated them on new and upcoming content.Provided weekly English lessons with specific Language Learning Objectives, guest communication and education to reinforce product and learning methods at home, achieving 60% guest renewal rates, high volume admin and tracking documentation, representing and showcasing the product via demonstration lessons and marketing events and measuring learning progress every six weeksDeveloped games and activities to encourage “active learning” that were added to the Disney English Summer Camp Curriculum.

Beijing City, China

Provided weekly English lessons with specific Language Learning Objectives, guest communication and education to reinforce product and learning methods at home, achieving 60% guest renewal rates, high volume admin and tracking documentation, representing and showcasing the product via demonstration lessons and marketing events and measuring learning progress every six weeks

James Madison University

-Prepared and presented substance abuse programs biweekly to groups of 10-15 James Madison University students.-Facilitated group discussion engaging students in all classes-Conducted data collection and analysis of programs using Excel and Peoplesoft. -Encouraged health and wellness as an R.E.A.C.H Peer Educator presenting various programs on campus each month to large and small groups. Program topics included: stress management, body image eating disorders, alcohol awareness, substance abuse, sexual health, and mental health

Warrenton Virginia

- Provide each guest with a friendly welcome and farewell to ensure a positive and memorable visit.- Guide guests through food, beverage, and promotional menus- Accurately input orders at the MICROS.- Deliver food and beverage items from expo and the service bar according to Ruby Tuesday standards. - Ensure the highest quality preparation and presentation of food and beverage items.- Present an accurate guest check, accept payment, and quickly complete the transaction.- Serve 2-4 tables within a designated station.- Answer the phone and assist with answering guests� questions in a friendly, courteous manner.- Serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy.- Provide service in a way as to create new and repeat business and avoid guest complaints.

Warrenton, Virgnia

Compare merchandise invoices to items actually received to ensure that shipments are correct.Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.Receive, open, unpack and issue sales floor merchandise.Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.Take inventory or examine merchandise to identify items to be reordered or replenished.Answer customers' questions about merchandise and advise customers on merchandise selection.Clean display cases, shelves, and aisles.Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.Stamp, attach, or change price tags on merchandise, referring to price list.

M.A.T, Health And Physical Education/Fitness, 3,8Gpa

Activities and Societies: R.E.A.C.H (Reality Educators Advocating Campus Health) Peer Educator-Educating and motivating the JMU community.

Bachelor Of Science (B.S.), Kinesiology And Exercise Science