• Helped facilitate and lead most successful Bucks new full season campaigns in back-to-back seasons• Responsible for managing, leading, and coaching Sales Development Director/Managers and Director of New Business• Led Sales Development and Account Executive teams to combined record totals & growth• Continued focus on the strategic development of various sales campaigns, specifically the launch of all new plan sales each season• In-collaboration with Analytics team developed various reporting efficiencies – including the automation of tickets sales commissions• Sales-to-CRM (MS Dynamics) liaison; working with Director of Information Systems and external sales software vendors to enhance targeted campaigns via strategic lead cultivation and distribution o Responsible for budgeting, seeking, planning, and implementing various sales software to enhance rep efficiency and effectiveness throughout the sales process

• Managed Account Executive team through regular coaching, training, appointment shadowing, and development sessions o Grew department from 3 to 15 AEs through the promotion of entry level reps hired as Inside Sales Manager o Led Account Executive team to realize a 172% increase in average annual revenue per rep (2015-17 vs. 2014-15) o Exceeded department sales goals for both the 2015-16 and 2016-17 season campaigns

• Accountable for reestablishing the foundation and core aspects for the Inside Sales program• Headed the screening, interviewing, hiring, and training of 40 Sales Associates in three stages over a five-month span• Developed and implemented new on-boarding and sales training program for Inside Sales department• Responsible for coaching, continual training, appointment shadowing, and assisting development of 40 Sales Associates• Led and motivated staff to a 10x+ increase in new annual revenue, year-over-year (2014-15 vs. 2013-14)• Department experienced a 200% increase in the average new annual revenue generated per rep during 2014-15 season

• Responsible for screening, interviewing, hiring and training of potential and new Inside Sales Representatives• Creatively motivate Inside Sales staff of 10 to attain and exceed aggressive Florida Panthers hockey goals• Assist in the development of various inventory pricing, sales campaigns and strategies to maximize revenues• Maintained personal client base of $400,000, retaining 90% of accounts through the 2013-14 Renewal Campaign• Harvest personal new business leads through various channels, generating over $100,000 in new 2013-14 revenues thus far (10/1/13)• Established pricing structure for, and managed, all 2012-13 nightly hockey suite inventory

• Pursued new corporate business through cold calls, referral inquiries, and face-to-face appointments• Initiated and established additional business relationships through frequent participation in networking functions• Generated over $400,000 in new business/premium revenue for the 2011-12 season• Led all of New Business and Premium sales reps in nightly hockey suite sales for 2011-12 season• Responsible for providing exceptional client service support to current client base• Managed a client base of over 160 clients, totaling in-excess-of $500,000

• Sought out and developed new leads through cold calls, meetings, referrals, and after hours business functions• Strong focus on selling individuals and corporations on season ticket plans• Produced over $335,000 in new business revenue• Provided client service support and renewal of season ticket account base• Managed a client base of over 250 accounts, totaling over $500,000• Received the “Heart and Soul Award,” acknowledging hard work and dedication

• Solicited new business through 60-80 cold calls per day• Worked several in-house and off-site fan development events to develop new prospects• Sold various season, premium club/suite, and group ticket packages• Developed over $129,000 in new business revenue• Acquired and managed an account base of over 120 clients, totaling greater than $285,000