•Actively creates a safe, personable and comfortable environment for all passengers aboard.•Operates as the "Lead" Flight Attendant, setting tone for crew and is responsible for final decision making during flight operations.•Adhere and understands all Federal Aviation Administration rules, regulations, and safety protocols.•Balancing administrative paperwork deadlines in an effective timeline.•Effectively communicates with colleagues at all times to create the most efficient work environment.

•Originally hired seasonally, but advanced to full-time by management's recommendation for outstanding performance and reliability.•Shortly promoted and became a trusted key holder with building alarm code; in charge of all Opening and Closing store procedures.•Designated to make weekly scheduling decisions in our management software system.•Collaborated in weekly conference calls with corporate executives and state district managers; brainstormed in quarterly meetings on how to boost in store productivity, increase sales, and promote higher yearly fiscal earnings.•Managed cash registry financial system and recorded repetitive transactions.•Processed work orders and balanced cash register with zero end of day discrepancy.

•Promptly responded to hundreds of customer phone calls, emails and invoices regarding sales quotes, customer feedback, appointment scheduling and changes to accounts in professional manner.•Conducted multi-thousand dollar transactions.•Assisted General Manager with weekly scheduling.•Projected and recorded store sales, goals and quotas in order to improve productivity and company's fiscal growth.•Documented and organized paperwork for contracts and inspections.